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SONY DSCF717 CCD DAMAGED

Claudio Posted Feb 26, 2006, in response to:Dror

My name is Claudio Esteras, I`m an architect and live in Buenos Aires, Argentina. I want to tell you, after a month dealing with SONY ARGENTINA and with the authorized technical service to get they recognized the free repairmen of my F 717 because the CCD failure, I decide to write an email to SONY JAPAN. I left pass five days and without any answer, I decide to write other email directly to the Japanese who have received the first email; after a week SONY ARGENTINA sent me an email offering to take my camera to their own technical service. I did it a week ago and yesterday they informed me they will repair my camera free of charge and I must wait one or two week because they have not the device and are waiting for the supply which is coming from overseas. Finally I happily must say I got it!!!!!!!!!!!!!!

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    Re: SONY DSCF717 CCD DAMAGED

     Sue Posted Mar 31, 2008

    Hello - My name is Sue and I live in Virginia, US. I have a Sony F717 and I too have a black screen. I have been reading all the messages in regards to the CCD problem and I am hoping, sending you an email, may clarify some things. First, I cannot find my receipt for the camera. Any camera shop I take it too wants to replace all these parts (CCD and Lens) and it would cost a fortune. Second, My camera is 5 years old - would that make a difference? Third - Did you end up paying any amount to get your camera fixed. Should I expect to pay a certain amount for the repair? I truly appreciate any info/advise you can provide me. I sent an email to f717failure@hotmail.com but it bounced. Thank you, Sue

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