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JVC Camcorders

Dave Kendall Posted Mar 08, 2006

Update on JVC problems

You may not be aware of this Q.  Important Notice to Camcorder Customers A.  JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Customer Services JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. Please do not send your camera directly to JVC. You should send only your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

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5 comments

    Re: JVC Camcorders

     doyin adesida Posted Mar 10, 2009

    Pls kindly assist me in sending the software for my jvc camcoder which i mispalced the model number is GR-D225E, i want to be able to download all my videos into cds, pls kindly assist me i will be very grateful if my application is been considered thnks in anticipation yours sincerely doyin

    Comment 1, Last comment by JB38 Jun 30, 2009

    Re: JVC Camcorders

     JB38 Posted Feb 04, 2009

    Contrary to what has been mentioned the FREE repair is only on offer until the end of June 2009.

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    Re: JVC Camcorders

     capuzzi luca Posted Feb 04, 2009

    i drivers della camera non superano i test logo di windows xp.. windows dice che se istallo i drivers il sistema diventa instabile dove posso trovare i drivers?

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    Re: JVC Camcorders

     ken Posted Mar 19, 2008

    This free repair has now been extended to the lifetime of the camcorder, I have just had my GR-DX95 EK registered for free repair ( 19 march 08 )

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    Re: JVC Camcorders

     Donatas Posted Oct 22, 2006

    I had "lens cap" problem with my GR-DX95e. Then I changed CCD Base ASSY. View in monitor appeared, however picture on it is streched (I see oval shape while shooting round-shape figures) Could someone give help me? Please

    Reply




  


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