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Seeking Help for JVC GR-D22U Lens Cap issue

Ishti Posted Apr 29, 2006

JVC GR-D22U Model Camcorder, only playback is allowed, for recording it gives lens cap on nothing else is viewable. Icon looks like macro and horizon- blinking. Need help to advise me.

Please help me as I can't afford to buy another camcorder, the lens cap sign blinks no picture is viewable in A or M mode, only playback works. Thanks

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    I experienced exactly the same symptoms with my JVC grd20-ek. Checking on-line I found that this seems quite a common problem with this range of cameras and was most probably due to the failure of the CCD sensor.The local JVC dealer informed me that it would cost at least £200 to repair. The camera had been used very little (only 8 hours or so) but was about 18 months outside of the guarantee period so I contacted the customer services department at JVC. I expressed my disappointment at the failure of the component and enquired if there had been a product recall as the CCD sensor failure seemed to be very common. Unbelievably, I was instructed to submit full details of the fault and confirmation of purchase to JVC customer services. They then arranged for the camera to be collected, repaired and returned to me totally free of charge. So far, the camera is now working fine. This has gone a long way to restoring my faith in JVC and suggest you try a similar course of action.

    Comment 1, Last comment by Ishti May 09, 2006

    Hello, I am also facing same issue. Did you receive any help or solution? Please advise. Thanks

    Comment 1, Last comment by Ishti May 09, 2006



  


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