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Re: SONY DSCF717 CCD DAMAGED

Will Posted Sep 04, 2007, in response to:Paulo Sa Elias

My Sony DSC F717 failed in mid-September 2007. I contacted Sony customer service about a repair and was informed there was a recall on the sensor chip and if that was the problem there would be NO charge. They emailed me a UPS mailing slip. They paid for shipping. I am now waiting for the camera's return. It has been shipped back to me, due tomorrow. Sony confirmed there was NO charge to repair, probably replacing the CCD. Making the major assumption the camera has been properly I must say Sony Customer Service was great.

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