I have had this very same issue with our JVC - same model. At first we thought - who did what to the video camera - but it was perfect as if we just took it from the box. Ours was about a year old - "lens cap on" is all we see and much like you said it disables the camera. We finally broke down & bought a new one...we had paid over $300 for it & got less than 12 months usage - definitely a rip-off.

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