Quality products & service, not my experience.

August 4th 2006 received my new Sony Wega hdtv KDF 55E2000 cost $2299.99. August 2008, 11 days after the warranty period the most expensive part in the set ($1200.00) was found to be defective and the authorized repair center stated "Not cost effective to repair". After approx 6 calls and two letters later Sony said they would allow me a $113.00 discount on a new set even thou they admitted the part was defective. If you are thinking of buying a Sony TV take a few minutes and look on this and other internet pages about Sony's customer service it will help you out with your decision.

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