Email from Sony about error codes
The STANDBY light on the projection television is blinking or flashing.
Solution
The self-diagnostic function of the projection TV will cause the STANDBY light to blink or flash when the television detects an issue. The number of times the STANDBY light flashes corresponds to a specific issue. As per the two examples below, some of the issues may be resolved without the need for service.
* If the STANDBY light flashes three times in sequence, the lamp cover is not securely attached. Reattach the lamp cover to resolve this issue.
* If the STANDBY light flashes four times in sequence, the TV may be overheating. To resolve this issue, ensure that the back of the TV is well ventilated.
If the flash sequence is not listed above or the light continues to flash, follow the steps below to perform a power reset:
1. Turn off the television.
IMPORTANT: For a projection TV that uses an internal lamp, wait 5 minutes after turning off the TV to allow the lamp to cool before continuing with the following steps.
2. Unplug the TV power cord from the electrical outlet.
3. Let the TV remain without power for 60 seconds.
4. Plug the power cord back into the electrical outlet.
NOTE: If the TV is plugged into a power strip or surge protector, remove it from the power strip or surge protector and plug it directly into the wall outlet. If the issue is resolved, the problem is with the power strip or surge protector and not the TV.
5. Turn on the television.
NOTE: If the TV does not turn on immediately, the fan may need to finish its cycle. This is part of the cooling process for some projection TVs and is normal operation. After the fan turns off, attempt to turn the TV on again.
If the issue is still unresolved after following all of the troubleshooting steps, service may be required . Please note the number of times the STANDBY light flashes and relay that information to the service center.
Region
Canada
United States
Products
KDF42WE655
KDF50WE655
KDF55WF655
KDF55XS955
KDF60WF655
KDF60XBR950
KDF60XS955
KDF70XBR950
KDFE55A20
KDFE60A20
KF42WE610
KF42WE620
KF50WE610
KF50WE620
KF50XBR800
KF60DX100
KF60WE610
KF60XBR800
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