As mentioned in numerous replies to people who experience this annoying problem, the info on the dew sensor cleaning procedure contains a JPEG for illustration purposes and as such can ONLY be supplied to a DIRECT e-mail address, you having restricted yours! If anyone else is also reading this PLEASE NOTE! if intending to make a request for info such as the "condensation problem" or maybe "lens cap on" error, if you choose to restrict your e-mail address when making the posting then unfortunately you exclude yourself from receiving the info, as it CANNOT be pasted as a reply for the aforementioned reasons.