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Service request

E V KRISHNA REDDY Posted Jan 06, 2010

my camcorder Gr-370u is not working

Sir, My Digital Camcorder GR-D370U is Showing 'Communication Error' even after changing the Battery pack (new and original) please help me in this regard

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    Re: Service request

     JB38 Posted Jan 06, 2010

    Are you 100% positive that the battery is indeed a JVC original and not one thats printed up to look like it? as the problem you mention is always usually associated with charging up a replacement type no matter how good its quality might be. Does the battery you refer to have a socket in it? if it has use a jumper between it and the DC input on the camcorder and everything should work OK, although you wont see any battery power remaining indication on the LCD.

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