We have the same problem! Also we cannot find any receipts which indicate how old this system is - we think it is some 15-16 years old but perhaps you could confirm. As to the reasons of your (and ours) problem, we think it is the tuning in and it will not re-set. We have just moved it around a bit so it could be that we have made something loose. We would like to have a reply about the age of it though, if you get time. Thanks

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