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Re: JVC service or questions

Brian Posted Dec 22, 2004, in response to:Stacy Sample

Stacey, I own a GR-D72U camcorder and I am having trouble getting the video captured on to my PC. By firewire and by USB. It worked fine on my older PC but now on a new PC it does not work. What happens is when I turn on the Camcorder the pc recognizes it is there the capture software will allow control of the camcorder but when I hit the "start capture" button, the camcorder starts playing but nothing is actually captured into a file. then I get errors saying that the file that was to be created is corrupt and other errors saying the camcorder is not responding. The new PC has WinXP SP2? Any help is appriciated. Thanks so much!!!


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