I have a sony camcorder and had it for over 5 years. During my recordings, I am unable to use the menu (even when paused the recording), unable to use other features etc. When I have paused the recording, I can see in the viewer that the recorded part is rewinding. I have just recorded my last event on a video tape and found there is a line on the top of my top (coming from the video camera and a harsh noise. Do I need to take my camera in to get it serviced and how much would that cost? I even bought a new battery (disk) for the v.camera still no difference. Model No: CCD-TRV56E PAL. Thanks for your time and hope to hear from you.

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