I just worked around this problem. If you can get the tape out, wack the camera a couple of times on the side where the tape goes. Insert the tape and let it start loading. As it is settling in, press down hard. The camera is made by JVC and rebranded RCA. I found useful information on other boards referring to JVC cameras, especcially at http://www.greenspun.com/bboard/q-and-a-fetch-msg.tcl?msg_id=00Apdo Good luck. Austin

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