MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?

Jean,
C:32:01 is a format/floppy drive problem on your MAVICA MVC-FD87. It may be fixable without sending your camera for repair.

Would you like to try if you still have camera,
Paul (AKA MavicaMedic)

Reply

• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
  Chris Pyle
  - 16th Jul 2005 20:11
  I am also getting this error. :^(( Was doing a google on it and saw your post. Suggestions?? Thank you Chris
  
  
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Don - 31st Jul 2005 0:29
    How would I get this code on a disc that already had pictures on it I took with this camera????? Is there a way to get the pictures Back??? thanks Don
    
    
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Durenda` - 6th Nov 2006 4:59
    I own this same camera and I am getting ther error code C:13:01 Like you I have been using the same disks. Did you ever get yours fixed. Guess what I just turned it back on and now I am getting the same error code you are Drive Error C:32:01. HELP!
    
    
    • Re[3]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Chris - 9th Nov 2006 1:28
      I supposedly had the drive rebuilt and it worked for about a week then went wacko on me. Then I bought a new box of floppy disks and they would work ONCE only by not formatting them. I had already bought another camera so the Mavica just sits. I do not know what to do. Someone told me the would FIX if for good butthen did not email me back so I sort of gave up. I loved that camera it took great pictures. I bought a fuji A210 and it was cheep and the pictures are ok and best it is light weight. Just does not have the great settings the Mavica has. Sigh Chris
      
      
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
  Puzzled
  - 25th Aug 2005 17:13
  My MVC-FD87 has been working like a charm for about 4 years. I have never used anything but floppies. I don't even have the little memory stick option that fits in the floppy.
  
  After taking a picture of our thermometer about to erupt out the top, I set the camera on the counter. Two days later I wanted to get a picture for the grauskinder and it was belly up.
  
  I got a "drive error" message with error code C:32:01 and the little disk icon showed the new diskette as being full. I turned it on and off, replaced the diskette, checked the battery, (That is: I took it out and looked at it, and using a few choice words put it back in the camera)
  
  I can't find my manual, but I did have the box the camera came in. It has an 888 phone number to call Sony. I fumed a couple of days and finally made the call. As I was on the phone with Sony I turned the camera on to read the error message, and the stinking thing worked like it was supposed to. No error, no error message, no disk full icon. I even took a picture to see if I was mis-reading the thing.
  
  The lady I was talking to at Sony told me that the C:32:01 message is supposed to tell me that the camera needs "resetting", (whatever that means). That I had apparently left it unattended for an extended period of time. When I sai, "two days", she asked about the lens cap. I got confused, so she said that I had apparently "reset" it at sometime during my frantic tries to get it to work. She said someting about the lens cap being a part of whatever is going on inside, and I think she also said the cap has something to do with "resetting" the camera.
  
  She wanted my email address for future product promos, but she refused to send me anything relating to the error code, what causes it, or the proper fix.
  
  Last night I finally got the pictures I wanted for the littlefolk and sent them off by email.
  
  So now I am waiting for the next time it happens, and I won't know any more then than I do now.
  
  Nice folks them Sony responders.
  
  As I said, I'm puzzled.
  
  
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Robert Land - 19th Dec 2005 20:52
  I also have a Sony MVC-FD87 that has worked perfectly for the ppast 4 years. I have never used anything but floppies. I don't even have the little memory stick option that fits in the floppy.
  
  After several clickings on the display button I got a "drive error" message with error code C:32:01 and the little disk icon showed diskette as being full. I turned it on and off, replaced the diskette, checked the battery, (That is: I took it out and looked at it, and using a few choice words put it back in the camera)
  
  I use the camera at family events and personal interests. Any help would be greatly appreciated.
  
  Thank you!
  
  
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Tea - 9th Mar 2006 21:48
  Did you every figure out how to fix this problem? I have the same problem and cant figure out how to fix it. Let me know. Thanks!
  
  
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? joe - 26th May 2006 4:45
  I would appreciate any assistance you could give, I love this camera.
  I have so many disc with pictures I hate to give up its use. When you
  turn the camera on you get a flashing disc and a code C32:01.
  
  God Bless
  JOE
  
  
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? John Wilham - 15th Sep 2006 2:59
  I have had a few glitches with this camera before, but sooner or later, it seems to fix itself. Now it has been down 2 months with the Error Code C:32:01. Can anyone help? Must I purchase a new camera? This one suits my travels and my business. JOHN
  
  
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? MavicaMedic - 17th Sep 2006 12:55
    The Floppy Disk Drive (FDD) heads ride on alignment rails that can cause the heads to stick. As the camera boots up slapping the camera sharply in your hand can sometimes temporally repair this problem. If it does the FDD needs servicing. Contact me, MavicaMedic
    
    
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Russ - 31st Oct 2006 1:41
  I have several Mavica's. The C:32.01 error or the C:13.01 error have shut me out of all of them. The models with the c:13.01 are the FD200's with error appearing for both the floppy and ms, the FD100 gets both the 32.01 and the 13.01 errors. Any help would be apreciated.
  Thanks
  Russ
  
  
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
  Puzzled
  - 24th Nov 2006 5:50
  I read here that the 32:01 error may have something to do with a, or some, camera-to-diskeete contact inside the camera, and that a good slap might get it working again. So I thougth if that's the case, maybe mine was accumulating foreign matter through the inserting and re-inserting diskettes over a period of time.
  
  So , , with the thing not working anyway, and Sony not being any help, I got myself a can of compressed air that the computer technicians use. I stuck the little straw on the nozzle and gave the camera innards a couple og gfood doses of compressed air, and , , , , , VIOLA!!! she's working again. I don;t know for how long, but at ;east for now I'm up and running again.
  
  Hope this helps somebody else.
  
  
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
    Dre
    - 30th Nov 2006 2:12
    You, my friend, are a genius. I was for sure that my ol' Fateful camera was a goner. Thank you so much for the post.
    
    
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
    Frustrated in Denver
    - 28th Feb 2008 22:49
    Thank you for the can of air fix, this fixed my problem for now as well. I was also getting the 32:01 error. Now the camera is working fine after spraying the air in a few times.
    
    
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? John - 4th Dec 2006 19:11
  Hi I too have a problem with the Sony MVC FD87 C :32:01 ERROR CODE would love some advice on how to fix it if possible Thank You
  
  
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? MavicaMedic - 10th Jan 2007 6:02
    Hi John, Still looking for help?
    
    
• Re: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Romeo - 15th Feb 2007 16:23
  Okay I'll bite.
  
  What do you suggest I do about my C32:01 error code on my MVC FD87?
  
  Thanks in advance?
  
  
  • Re[2]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? MavicaMedic - 17th Feb 2007 22:51
    Hi Romeo! C:13:01 & C:32:01 are error codes for Floppy Disk Drive (FDD) & Mem Stk & CD Drives on SONY Digital Cameras. Reasons can be anything from the Floppy Disk (FD) getting stuck & then forcibly removed from camera (permanetly damaging the FDD requiring a $200.00 replacement), the Read/Write heads getting stuck on their alignment/movement rails & needing lube to simply "clearing" the code from the cameras memory. Pull the main battery out of the camera & get back tio me
    
    
    • Re[3]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance?
      David
      - 29th Mar 2007 15:44
      How do I go about "Clearing" the memory, I tried changing the main battery. I am only getting the error code when I use the floppy adapter. I changed the batteries in the floppy adapter and checked it for cleanliness and I still get the error. When I use a regular floppy disk, no problem. Can you help me out?
      
      
    • Re[3]: MVC-FD87 C:32:01 Error Code Jean You Were Looking For Assistance? Derick - 1st May 2007 11:33
      April 30, 2007 This will apply to BOTH the MVC-FD87 AND the MVC-FD200 models. to Quick background: Just this evening, I 'inherited' a MVC-FD200 from a camera tech that was moving out of his house to a new one. Short story even shorter, after a few explatives by the tech, he 'tossed' me the FD200 saying "Here, YOU mess with this! As far as I scoped it out, it needs a new floppy assembly, over $200.00 and it's not worth fixing anyway, due to it's age". "EVERY floppy I've put in this has displayed the C:32:01 disk error - even after I tore it apart for the customer and cleaned it." Catching the camera in mid-air, I stuffed it into a box I had and put it aside. Thinking about it later, I've known Sony 3.5 disk drives to be generally relable for computers, as hardware goes. Since I've been building systems for well over 18 years, about the only thing I've ever had to do to a Sony 3.5 floppy is clean the rails the heads ride on. ALL SONY 3.5 DISK DRIVES HAVE A TENDENCY TO GET STUCK AND DON'T MOVE, mainly due to carelessness on the users part, putting in dirty 3.5 disks they leave lying on their computer desktop. Most 3.5 disk drives go through three stages at start up. The first being, sliding the protective metal (or plastic) sleeve that protects the disk back, to expose the disk inside. The next part is the motor will start to spin the disk up to speed. Once the disk is up to speed, the heads will start to travel across the disk to find the indexing track. Once they have located the indexing track 3.5 inch floppy is ready for use, both reading and writing. What typically causes failure is garbage that builds up into small rods inside the three and half-inch disk that the heads travel on. This accumulated garbage generally is picked up from dirty diskettes users insert into the drive without cleaning the outside of the diskette first. There's a fine lubricating oil on these rods that the heads travel on which attracts and holds the fine dirt and dust particles that accumulate overtime and use. This starts to impede the heads traveling smoothly across these rods and across the diskette. Eventually, the gum mixture of oil and dirt buildup and don't allow the heads to travel smoothly or at all. In many cases, this causes the heads to lock in one position. If the heads cannot travel smoothly, they cannot locate the index track on diskette and an error happens and is displayed as an error code. In the case of the Sony FD-87 and FD-200, the diskette mechanism is more sensitive to dirt and head freezing or sticking. This generates the error code C: 32: 01, drive error. Generally, disassembly, cleaning and lubrication of the diskette drive cures this problem. This procedure is not for the faint of heart. This requires knowledge, patients, the right tools and expertise to complete the cleaning properly. Once done, the cameras functionality is usually restored, working quite well, as before. With care, attention to dirt on inserted diskettes, as well as proper storage of the camera itself in a dust proof camera bag, the internal diskette drive will perform for many years to come. One other cause for this error is an electrical board data loss in the connection between the disk drive and the camera. It is the case, the camera will need factory service or service by qualified facility or technician. As stated earlier, taking apart the camera to access the floppy drive is not an easy task for the novice user. It can be done with satisfactory results. Proper cleaning and lubricating of the disk drive is the only way to ensure reliable, infield operation. Lacking the necessary information to take the camera apart to gain access to the disk drive, I will confirm that the slap method did work to restore this drive operation. I used this method only as a last resort and very carefully, after determining by listening and observation that the heads were not moving inside the disk drive. NOTE: This is not a permanent solution or repair! Knowing what to listen for is important. In this case I was able to listen to the disk drive with my ear on the back of the camera by the display, and determine that the heads were not moving across the diskette as they should. If you use this method, after inserting the diskette into the drive you'll hear the motor start to spin followed by a second sound usually loud enough to be heard through the back of the camera. The second sound, may sound like a series of clicks or a long traveling sound. This sound is the heads traveling on the guide bars in the drive across the diskette. If you do not here the first sound of the motor spinning up the diskette, chances are the drive will need more service. If you do here the motor start spinning the diskette but not the second sound, the heads are probably jammed or frozen. Looking down through the diskette drive opening door, with a very bright flashlight, I discovered a lot of accumulated dirt inside the drive. WORD OF CAUTION -- DO NOT USE A CAN OF COMPRESSED AIR TO BLOW THE DIRT YOU MAY FIND IN THE DRIVE! This is about the same as sand blasting the very delicate read and write heads inside the diskette drive. This can also cause diskette head alignment problems, rendering the drive useless in needing replacement. Another word of caution is not to slap the camera too hard. This can cause other damage or the heads to out of alignment, making the drive useless. The gentler the slap, the better. It is better to tap the right side of the camera, display facing you, multiple times, until the heads start to move again then hit the camera on the right side hard which can cause other damage. Once the heads are free and moving it is a good idea to insert a fresh, non-formatted diskette and exercise the heads, using the format function of the camera. This will keep the heads moving back and forth across the diskette while it formats it, it will also help clean the rails the heads travel on of dust and dirt. Once formatted, test the camera and the disk drive by taking a series of pictures and storing them on the disk, 20 should be plenty. Then immediately test the read function of the diskette drive by displaying the pictures you just took. While you are displaying the pictures you just took, check the write function of the diskette drive again by deleting several pictures when your display them. If the camera records the pictures to the diskette properly, then reads them during display properly and eraces the pictures you select during playback, chances are the camera will perform adequately for a little while. As soon as possible, the camera should be taken to a qualified service facility or technician, for a thorough cleaning of the diskette drive. This is usually inexpensive. If you're going to store the camera for any length of time, remove the battery, store the camera in an airtight zip lock bag to avoid further dust and dirt contamination. Summary, after finally restoring diskette drive operation and taking around 25 or so pictures with the FT 200, I was impressed with the quality of the pictures. While this camera is old and 2.0 megapixels is low by todays standards, the color, saturation, autofocus, and exposure balance was three good. Certainly this camera has plenty of life left in it and will make a good backup camera or primary camera where high-resolution is not a requirement. For a camera of its age, it has many advanced features the more expensive cameras had the time. It will be fun getting acquainted with it. I hope this helps users a little bit. Please excuse any slight grammar errors, as I've been lazy in writing this, using the dictation program rather than typing. I guess nothing is ever 100 percent -- right? If you have any questions, please feel free to contact me at the email address provided.