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Re: JVC service or questions

joe Posted Oct 02, 2005, in response to:Stacy Sample

stacy, this is the 2nd camcorder i purchased by jvc. bought both models at circuit city. extended warrany was purchased on 1st one was sent back and didn't get it back till after xmas.that was 3 mos. without this. missed halloween, thanksgiving, and xmas. got it back after new years. 2 weeks later, same thing happens. circuit city gives me a brand new one. model number gr-d93u. almost like the 1st one. the problem is i can't record on it. tell's me lenscap cover is on. everything is black when u look thru the eye. now i can't tape my daughters high school volleyball matches or my sons skating competitions. i am so frustrated with jvc right now. this camera was purchased on jan 26 2005. i have 3 mos left on the warranty. the problem will keep occuring. it is a manufactur error on these models. there should be a recallon these. i may pursue it if i don't get any cooperation with jvc. what are your thoughts and what is the solution. please email me back.


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