Yes, experience has shown that JVC respond much more quickly to who they consider to be the greatest threat to them, what personally annoyed me about this special out of warranty repair was the fact that in the US they were offered it a few months before similar was done in the UK, inside that time of course many people with the same problem were paying out about nearly half the original purchase price cost of the camcorder to have the repair carried out, and even since they announced the offer in the UK it was, and still is, done in a "very" low profile way by only appearing on their web page, pity for the many that dont have access to the web! Canada had a similar problem to the UK as far as "not" being offered the free repair at the same time as the US, and Australia still hasn't, even although its the same defective batch of Sony image sensors that were fitted in their models.