Provided they are brand new "blank" disks of the DVD-R/RW type, and its a case of after you insert the disc and it attempts to load the message is then seen to come on before it goes through the automatic formatting procedure, (spinning circle on LCD) then it would strongly suggest that its a recorder problem. Purely a long shot, try disconnecting the unit from the mains power supply for a minute or so then trying the procedure again.

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