Just got the error message C:31:22..reinsert cassette. After 1/2 an hour online with Sony, no repair. She suggested I send it in and get it repaired for a minimum of $111. I ALMOST entered my credit card info and sent the thing in but decided to research the code..found this site..slapped it a couple of times on the palm of my hand and wahoo..I'm watching video from Jamaica! Whew..we're leaving in just a few short days to go back to jamaica..didn't want to go without the camcorder!! THANK YOU for the advice!! Will keep it in mind forever!!