I am based at Hyderabad, Andhra Pradesh, India. I am using JVC Camcoder GR-DVL 45A, Serial no: 11540098. It is being used since 1999 but sparingly. Since a year it has developed a problem of intermittently showing E04 on the LCD and does not work further. By luck it works, some times, by switching off/remove and replace the cassette. I do not want to give for reapir as my experience with other products indicate, my luck of repair. After going through some web sites, I am going to try to use a new JVC cassette and utilise a head cleaning cassette. However I am not getting them in India. Could you please let me know the reason and remedy for the failure and the places in India where we get JVC parts/cassettes.