I purchased a JVC AV27D210 in 2000. It went into storage after about 3 months use and now want to use it. The remote and instructions were lost in the shuffle. It comes on and has a good picture BUT there is a huge black box on the screen that covers the entire screen except for about an inch around the edge. I read on the internet to unplug it for over 4 hours and then plug it back in that would hard boot it and take it back to the factory settings. That didn't work. I also read how to get into the service mode but the universal remote that I bought to replace the original won't let me do it. Got any suggestions...can I purchase another factory-type remote which might help? And I am having trouble finding the procedure to get into the service mode and what to do once I get in there...HELP!!!!! Thanks

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