Re: JVC service or questions

Stacy,
Hope you can help with questions re AV32S585.

1- When powering up, tv makes a loud almost popping noise, have been told that it is due to voltage in tube. Is this 'normal' for this model?

2- When watching non-HD channels, I still get the bands on the top and bottom of screen making the non-hd 4:3 16:9. Unless I choose hd zoom to take up the whole screen, then I lose out on picture size for non HD. Cant the tv get regular 4:3 when watching regular channels without the zoom mode?? Thanks

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