Re: Error Codes Assistance

I own a sony dcr-trv20 and these are the problems.

When I open the cassette compartment, it opens, and
without a tape, it closes just fine, but when I put
the tape in and push the top down, it won't pull the
tape inside, and won't open a top of a cassete
compartment, and gives me an error code (C:31:30).

Then, I have to unplug and plug the power cord back in
to open a top of compartment. At this point it gives
me another error code (C:32:30 appears on the screen),
but opens the top.

At the same time the screen goes black, then white,
then black again, but You still can see the flashing
eject icon on it, and hear fast beeps.

In manual, these errors are idetified as the ones that
can be easily fixed by simply unpluging and plugging
back in the power cord. I thought that Sony's Customer
Support would certainly help me with this problem over
the phone, but they were unable to.

Without a tape, the cassette compartment works fine.
Top opens, and after I push the top down (without a
tape), it pulls inside without any problem.

It just won't work with a tape in it, and the screen
goes crazy when a tape is locked inside.

Reply

• Re[2]: Error Codes Assistance
  Rich
  - 14th Jun 2005 19:29
  Did you take your battery out as well???
  I had to take my charged battery out and put it back in...
  If you had a charged battery present, simply unplugging the main power supply and plugging it back in probably won't work.
  
  Hope you got it working by now though...moving parts are bad...go digital.
  
  
• Re[2]: Error Codes Assistance
  Sorry Ass Sony Crap
  - 23rd Aug 2007 0:33
  RightyO, the power down/power up doesn't work for this error code. You have to slap the bottom (tape) side of the camcorder, then the thing is back to normal. I think Sony stuff is crap. I had a much older Sony 8mm camcorder that was a terrible piece of junk, and now this newer one, with ALMOST NO USE, is doing this potentially fatal malfunction. I recommend buying CANON camcorders, as they don't have malfunctions, they just keep working for years, without any problems. I only bought this TRV-20 piece of crap, because it was a giveaway at a flea market. Well, I'll avoid this brand from now on.
  
  
• Re[2]: Error Codes Assistance
  Having Trouble Too
  - 30th Jun 2008 15:05
  Slapping it worked; I can't believe it, but it worked.