Error Codes Assistance

Assistance for Error Codes

If anyone is having any kind of Error code, clean head icon or any other concern, contact me first before assuming you have a problem. My e-mail is Ssample@jvc.com.

I am knowledgeable and have helped many people past their error codes without service. Several things can cause error codes and I would be more than happy to assist you in determining if you do indeed have a problem and what options you have available.

Please refer to this site if you contact me. Thank you.

Stacy Sample
Service Coordinator
Houston, Texas

Reply

• Re: Error Codes Assistance
  Gordon Jones
  - 3rd Jun 2005 18:07
  I have a Sony Handycam DCR-PC4E Mini Digital Camcorder.
  It has the fault No 31.30,I have put a tape in but I cannot close the lid and and start recording.
  Can you or other persons help me with this problem,I would be very grateful.
  Thanking you in anticipation Gordon Jones
  
  
  • Re[2]: Error Codes Assistance
    Rich
    - 14th Jun 2005 19:25
    I had to take my battery out and put it back in... once I put my charged battery back in it seemed to reset
    
    
• Re: Error Codes Assistance
  Nelson
  - 4th Jun 2005 15:47
  My SONY DCR TRV-250 camcorder just shows C31:23, but doesn't work. BUAAAAAAA!!!!
  Anyone can help me?
  
  
  • Re[2]: Error Codes Assistance eddie lozano - 30th Jun 2005 13:15
    I got thesame error code c:31:23 what does it mean ??? thanks Eddie
    
    
  • Re[2]: Error Codes Assistance
    Adie Shilston
    - 10th Jul 2005 8:58
    I have been trying to play and also copy on to TV from sony - ccd-tr425e camcorder and keep getting error code C31.23 - any help would be useful. Quite urgent. Rgds Adie
    
    
  • Re[2]: Error Codes Assistance matty - 9th May 2006 10:55
    just blow in it hard a few times it worked for me
    
    
• Re: Error Codes Assistance Felix Abadia - 7th Jun 2005 20:10
  Hello, i have a dcr-trv350 and when you put a tape shows blinking error C:31:22 and C:31:32...... How can i fix this and what is that....Thanks for you help..........Felix
  
  
• Re: Error Codes Assistance Jason Revill - 8th Jun 2005 20:44
  I own a sony dcr-trv20 and these are the problems.
  
  When I open the cassette compartment, it opens, and
  without a tape, it closes just fine, but when I put
  the tape in and push the top down, it won't pull the
  tape inside, and won't open a top of a cassete
  compartment, and gives me an error code (C:31:30).
  
  Then, I have to unplug and plug the power cord back in
  to open a top of compartment. At this point it gives
  me another error code (C:32:30 appears on the screen),
  but opens the top.
  
  At the same time the screen goes black, then white,
  then black again, but You still can see the flashing
  eject icon on it, and hear fast beeps.
  
  In manual, these errors are idetified as the ones that
  can be easily fixed by simply unpluging and plugging
  back in the power cord. I thought that Sony's Customer
  Support would certainly help me with this problem over
  the phone, but they were unable to.
  
  Without a tape, the cassette compartment works fine.
  Top opens, and after I push the top down (without a
  tape), it pulls inside without any problem.
  
  It just won't work with a tape in it, and the screen
  goes crazy when a tape is locked inside.
  
  
  • Re[2]: Error Codes Assistance
    Rich
    - 14th Jun 2005 19:29
    Did you take your battery out as well??? I had to take my charged battery out and put it back in... If you had a charged battery present, simply unplugging the main power supply and plugging it back in probably won't work. Hope you got it working by now though...moving parts are bad...go digital.
    
    
  • Re[2]: Error Codes Assistance
    Sorry Ass Sony Crap
    - 23rd Aug 2007 0:33
    RightyO, the power down/power up doesn't work for this error code. You have to slap the bottom (tape) side of the camcorder, then the thing is back to normal. I think Sony stuff is crap. I had a much older Sony 8mm camcorder that was a terrible piece of junk, and now this newer one, with ALMOST NO USE, is doing this potentially fatal malfunction. I recommend buying CANON camcorders, as they don't have malfunctions, they just keep working for years, without any problems. I only bought this TRV-20 piece of crap, because it was a giveaway at a flea market. Well, I'll avoid this brand from now on.
    
    
  • Re[2]: Error Codes Assistance
    Having Trouble Too
    - 30th Jun 2008 15:05
    Slapping it worked; I can't believe it, but it worked.
    
    
• Re: Error Codes Assistance Steve Michaelson - 9th Jun 2005 20:12
  I have a Panasonic LS50 and have the H03 error code. It was playing fine, then I had a disc that was scratched and wouldn't play on anything. Now I am getting the code.
  
  Do you know a solution?
  
  Thanks.
  
  
• Re: Error Codes Assistance Sean - 10th Jun 2005 21:15
  I am have several problems playing back miniDV tapes in my camera for capture to my computer. there is a lot of digital scratch lines that were not there before, I got a head cleaner, but ironicly the problem only gets when ever I use it, I really need these tapes to complete my video, if the is any way to fix this please let me know. If I have to go to I place to have this done that is cool to. I live in bellevue WA, if you know of a place near me also please let me know. Thanks your you consideration in this matter.
  
  Sean Welch
  
  
• Re: Error Codes Assistance ELVI - 13th Jun 2005 13:13
  I HAVE A PANOSONIC DVD STEREO SYSTEM MODEL # SC-DK3
  ERROW F61 IT TURNS ON THE RED LIGHT GOES ON THE IT CLICKS AND THE UNIT DOESN'T
  WORK I CHECKED THE SPEAKER CORDS AND I DIDN'T FINE A PROBLE . CAN YOU HELP
  
  
  • Re[2]: Error Codes Assistance amer - 29th Jun 2007 19:45
    i just found a dvd system sc-dk3 thats has the same proplem plz some one help
    
    
  • Re[2]: Error Codes Assistance amer - 29th Jun 2007 19:54
    yesssssss i just found out how to solve the proplem i think the tick sound is a device inside that shuts down becuz it is having an overload of electicity so i tried pressing buttons (the clock timer and the rec button) repitedly while turning on, i think pressing the buttons takes some electricity and i turned on normaily and even after you shut it down you wont have the same proplem again
    
    
• Re: Error Codes Assistance Hassan - 14th Jun 2005 20:00
  when i turn my panasonic nv-ds27 camcorder on it just says 'please reoperate after pushing reset button' or it says'to service. i've pushed reset button but nothing happens. Screen goes blank-please help me!!!!!!!!!!!!
  
  
  • Re[2]: Error Codes Assistance
    Sathya
    - 15th Aug 2005 13:21
    I do have same problem. Can some one help me please.
    
    
  • Re[2]: Error Codes Assistance faaiza sulaman - 15th Oct 2005 20:25
    i hve the same problem, please respond to my e-mail if you received a solution...thanks.
    
    
  • Re[2]: Error Codes Assistance robert - 20th Dec 2005 13:26
    the same problem i have now too :( please e-mail me too when someone knows the answer. thanks robert
    
    
  • Re[2]: Error Codes Assistance maciek - 9th Jan 2006 8:57
    Hi, Same problem, please help! After pressing button i have "service need" and again the same...
    
    
  • Re[2]: Error Codes Assistance maciek - 9th Jan 2006 9:16
    Hi, I have the same problem, please help me!
    
    
    • Re[3]: Error Codes Assistance ram - 22nd Feb 2007 11:07
      hola, teniendo el mismo problema, lo solucione. desmontando la tapa del porta cinta, estaba floja, despues reset y listo
      
      
  • Re[2]: Error Codes Assistance Clive Prothero - 12th Jun 2006 11:10
    Just had this problem and managed to fix it. I powered on WITHOUT a tape inserted. Display came up OK. Then inserted tape and all worked fine since. Don't know why, but it's fixed now. Maybe this will work in your case.
    
    
    • Re[3]: Error Codes Assistance
      Eve
      - 17th May 2007 23:21
      I just tried the power on without tape and it seems to work fine now, well at least it doesn't tell me to reset to operate, it just doesn't play back anything i may have taped!! So i don't know if it's recording or if it just needs chucking out!
      
      
  • Re[2]: Error Codes Assistance meshack - 9th Apr 2007 7:34
    I HAVE PANASONIC NV-DS27, IT HAS ARESET ERROR BUT CAN'T TRACE THE RESET BATTON
    
    
  • Re[2]: Error Codes Assistance
    ian west
    - 4th Aug 2007 12:29
    Try cooling your camera and tapes before use - I only get these errors when on holiday (i.e somewhere hot and sunny, not like the UK!), together with a red symbol of a tape with a line through it. I hold the camera in front of the car's Aircon blowers for a few minutes and it restarts fine! I assume therefore the fault message is due to overheating and condensation.
    
    
• Re: Error Codes Assistance Toni - 15th Jun 2005 2:38
  I was wondering if you could help? I have a Panasonic DVD-RV31 player. I got the error code H03. It will not play, and doesn't sound like the dvd is spinning.
  
  Any advice?
  
  
• Re: Error Codes Assistance ronald - 15th Jun 2005 2:50
  I have an error code 355 on my UVW-1600,please help rsolve the problem.
  
  thanks
  
  
  • Re[2]: Error Codes Assistance bob sudol - 16th Aug 2005 21:14
    looking for reason and solution to error 355 on sony uvw-1600 betacam sp player. would be very happy to hear your response. thanks