Re: JVC service or questions

hey man,
im useing my dad's JCV GR-DV500, and when I plug it into my comp, with Xp home, it askes to install the driver, so i do. Right after i do that, it askes to install it agian. I even installed aeverything on the USB driver installation cd. Im about ready to buy a new camera and spend another $500 bucks. so if u could e-mail me back that would be greatly appreticated.

thanks in advance,
Cody

Reply

• USB Connection Helpful - 18th Jun 2005 6:09
  Before you assume it is the camera, try a different computer to load the software and run the camera. Use process of elimination and not purchasing of a new camcorder. If the camcorder responds to a different pc..then the original pc may be having the problem. It is often a misconception that the camcorder is the problem if a pc does not recognize it. The camcorder does not communicate with the pc -- the pc communicates with the camcorder
  
  Also, make sure you are using the USB conn for photo transfer and not video transfer. IF you wish to transfer video, you should be using a program like Pinnacle Studio 9 to accomplish that. If you are just transferring photo's from a memory card (not the tape) then utilize the USB connection.