JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions Leonardo Dias - 9th Jun 2005 21:27
  Dear, i have a monitor plasma GD-V425PZW and looking for PCB board. I live in Brazil, you have a part for sale ?
  Thanks
  Leonardo
  
  
• Re: JVC service or questions Cindy - 11th Jun 2005 1:29
  We bought our jvc digital video camera today used and we dont have the book with it and we dont have the disk so we can download it to our computer how do we go about getting them.. Please email me back and let me know if you can help us..... Model # GR-D3OU Thank You!!!!
  
  
  • GR-D30 Manual and Disc
    Helpful
    - 18th Jun 2005 6:31
    the manual can be downloaded for free at JVC.com. I am attaching the link below for your convenience. The disc can be found on the same site JVC.com "Accessory Store". Just utilize your model # on that page and the list of accessories will come up. Chose what you need and put it in your shopping cart. The link for the manual download is: http://books.jvcservice.com/booklist.asp?Model=GR-D30US
    
    
• Re: JVC service or questions cody - 11th Jun 2005 14:33
  hey man,
  im useing my dad's JCV GR-DV500, and when I plug it into my comp, with Xp home, it askes to install the driver, so i do. Right after i do that, it askes to install it agian. I even installed aeverything on the USB driver installation cd. Im about ready to buy a new camera and spend another $500 bucks. so if u could e-mail me back that would be greatly appreticated.
  
  thanks in advance,
  Cody
  
  
  • USB Connection Helpful - 18th Jun 2005 6:09
    Before you assume it is the camera, try a different computer to load the software and run the camera. Use process of elimination and not purchasing of a new camcorder. If the camcorder responds to a different pc..then the original pc may be having the problem. It is often a misconception that the camcorder is the problem if a pc does not recognize it. The camcorder does not communicate with the pc -- the pc communicates with the camcorder Also, make sure you are using the USB conn for photo transfer and not video transfer. IF you wish to transfer video, you should be using a program like Pinnacle Studio 9 to accomplish that. If you are just transferring photo's from a memory card (not the tape) then utilize the USB connection.
    
    
• Re: JVC service or questions Ike Wolff - 13th Jun 2005 2:03
  JVC D Series 27 inch television.Model AV 27230.
  
  Has a 3-4" white lines showing at the top of the tv. The image still shows through the lines.
  Time to buy a new one???
  
  Thanks
  
  
• Re: JVC service or questions
  Lane OConnor
  - 14th Jun 2005 2:01
  My JVC digi-cam model GR-D90U suddenly quit focusing.
  
  When turned on, the viewfinder and LCD show an out-of-focus image. Every few seconds, the image *almost* clears up, then returns to completely out-of-focus. Manual focus does not seem to accomplish anything.
  
  I suspect the problem was caused while the camera was being toted; maybe jarred around some.
  
  Playback is not affected.
  
  Anything I can try before sending it to a repair facility (nearest is 120 miles)?
  
  Thanks for any help offered.
  
  Lane
  
  
  • Re[2]: JVC service or questions Ed Eusebio - 17th Jun 2007 12:17
    I have the same issue with my JVC GR-DVP3U. I took it to a JVC repair facility here in Chicagoland. Where they said they would only look at it if I paid them first. They charged me 50.00 and said they couldn't replicate the error. That there was nothing wrong with my camera. Meanwhile I get it home and it's still broken. Still won't focus. Lying morons. Never JVC, ever again.
    
    
    • Re[3]: JVC service or questions Dave Wendt - 30th Jun 2007 16:19
      I have a GR-D90U that has the same problem (also shown for my model in post above this one by Eric. I live in Chicago land and they show 2 authorized repair centers, one on N. Clark in the city and one in Aurora. Which one did you go to so I know which one to avoid? I get focus back 'sometimes' when I run the zoom into max when pointed at a bright object but now it's not working again!
      
        See 2 more comments...
      
      
• Re: JVC service or questions
  dan corvino
  - 14th Jun 2005 6:58
  I have a jvc tv but no remote everytime I plug in the power the on-timer light flashes and the tv clicks???
  
  
• Re: JVC service or questions TommyTom - 14th Jun 2005 20:56
  I have a GRD30U that has no video at all. It may have been banged around a bit but can't be certain.
  
  Basically it has no video from the lens assembly.
  e.g. Record mode has audio but no video in LCD or viewfinder at all. Flashes lens cap and landscape indicator (focus?).
  
  Everything else works fine in play mode..
  
  
  • Re[2]: JVC service or questions TWD - 24th Oct 2006 0:56
    yoiu can go to the jvc website and get the info for a free fix. The camera was built with a defective part. I have the same camera that had the same problem. I sent it in, they fixed it free of charge and it works great now. Good Luck
    
    
• Re: JVC service or questions
  Shannon Schulte
  - 16th Jun 2005 13:51
  I have a GR-D90 video camera and while recording my screen went dark and has a yellow focus symbol at the bottom of the screen flashing. How can I fix it? Thanks, Shannon
  
  
• Re: JVC service or questions
  Shane Hungerford
  - 16th Jun 2005 20:19
  I recently plugged in the wrong charger to my JVC grd-30 camcorder, it started blinking like it was charging and then it quit, and it won't even come on anymore. Did I blow a fuse or just blow it up??
  
  
  • No power
    Helpful
    - 18th Jun 2005 5:55
    There is a good chance you blew a fuse. The fuses are soldered onto the main board of the camcorder. A JVC or authorized JVC technician would be best to repair that for you. It should not be more than 1-2 fuses and 1 hour labor as long as the main board was not shorted out in the process. Try to find your nearest JVC factory or authorized JVC DV service center. Make sure if it is not a JVC factory center the technician you find is JVC "DV" authorized.
    
    
• Re: JVC service or questions anthony silk - 16th Jun 2005 21:49
  i have got a jvc camcorder GR-D93. WHEN I GO TO PLAY BACK A TAPE eg:dv tape all i get is a blue screen. i tried the tape on my mates camcorder and it works fine. i tried a jvc tape cleaner but still get the same results. be very gratefull if you could help me out.
  
  yours faithfully
  
  Anthony silk