Hello Sally,I saw your advert re error codes assistance. My problem is I have a Sony Mini Digital Handycam model DCR-PC4E. The problem is with Loading and recording,I put in a tape click the cassette outer plate,it loads and when I switch to camera oosition it shows the code C 31:23.The rest of the camcorder works O.K. I have tried resetting the camcorder several times with a result of the camcorder going into standby for about 2 seconds then it reverts to the code C 31:23. I have also hit the outside of the camcorder cassette hard a few times which some times cures it,this should cure it permenantly but after about two seconds it goes back to C 31:23 faultagain. Can you or anyone help me cure this irritating problem. Thanking you in anticipation. Legomast1154

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