Re: JVC service or questions

I have a JVC camcorder model # GR-SXM260US. It has been refurbished through overstock.com. I have only used it twice and now I cannot get the eject button to work so that I can put a tape in and use it. I discharged and recharged the battery that I have and the machine does turn on but still will not eject. Thank you for you help.

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