Re: JVC service or questions

Hi. I have a JVC camcorder model # GR-SXM527. The other day i noticed a loose piece of something inside the camcorder where the cassette goes, but I thought it was normal and i put the tape there and tried to use it. However, the camcorder now won't turn on and an error message comes up saying "E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY" I was just wondering if you would have any tips on how to fix this... or at least how to open the cassette door without needing to turn on the camera. Thanks

Reply

• Re[2]: JVC service or questions
  Helpful w JVC
  - 21st May 2006 21:56
  Andrew,
  
  One of your guide posts may have been damaged or a part within the tape basket (mechanism) may have broken. When you put your tape inside...the tape probably jammed up because of this.
  
  You cannot open the tape compartment when it is not powered up or if the tape is jammed up. At this time you have a service issue.
  
  If your camcorder is out of warranty or several years old...it is better you buy new as repair can easily exceed or come close to the price of a new camcorder.
  
  Hope this helps.