JVC advise that this is known problem on a number of their camcorders. see www.jvc.com....support centre...FAQ,s...camcorder. It is a software problem and they are willing to fix it free of charge, in or out of warranty providing you have a proof of purchase. If you have thrown thrown your proff of purchase like me, after 18 months, they require £220 to fix the known product fault.

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