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Hi, My Sony w5 recently developed a problem with the lens. Namely, when I tried to turn the camera off after using it, the lens retracting mechanism got stucked, and I got message "Please turn the camera off and then on again. But this didn't solve the problem. The lens is still stucked and the camera isn't working. Can it be repaired and what would be the cost? Thank you, Jordan.
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Yes, that's fixable, please get back to me by email.
I had the same problem recently. I was laughing like mad when suggested hitting the camera couple times solved the problem.
I have the same problem with my 3 year old DSC W5 and brought it to a Sony Service Center earlier today and was advised that I will be charged a cost of $150 for lens replacement plus $50 for labor. After joining this forum I tried the different suggestions posted before me. I tried whaking it with my hand, whaking it on the table & even dropping it on the carpeted floor. I even tried waving it vigorously like a magic wand. All this resulted with the lens struggling to come out. After turning the power on and testing it the same problem came back after turning it off and on again. I was about to give up thinking that I could have caused more damage with the internal mechanism with the abuse I had already inflicted on it. On my last try I bounced it left and right on my bed while holding on with the strap and guess what....it worked. I may have a sore arm right now but at least I'm not $200 poorer.
It's the same story with my 3 year old DSC W5. I brought it to a Sony Service Center earlier today and was advised that the lens would be replaced at a cost of $150 plus $25 for labor charge. After reading the several posts before me, I tried whaking it with my hand, on the table & even dropping it on the carpeted floor. I even tried waving it vigorusly like a magic wand. I could see some results with the lens struggling to come out everytime i turned on the camera. It would come to a stop midway or retract back when I turn it off & on again. With all the abuse it got from me I thought that additional damage could have been inflicted on the internal mechanism already. I was almost giving up on it then I tried bouncing it left & right on my bed while holding on the strap, and guess what....it worked!
Hi , I had the same problem with my sony dsc w5 , Read all this wakking of camera stuff , really sounded stupid to me but i did follow it , and to my great pleassure it just works fine now ... Thanks for the solution . Regards Abhijit
Man, I just tried that.... i cant believe it worked. haha. =] My camera is back in action. "spank it and call it a bad camera." ;P
Shaking the camera while pressing the power button solved the problem for me as well. Thanks for the advise.
I can confirm the same 'whakking' technique also works on the DSC-W130. Cheers, Dazster
Though it sound wierd to drop the camera, i was left with no sane option. I dropped my camera from 1 ft height 6-7 times on a carpet. To my surprise it works perfect now. I use to laugh seeing movies were memory loss was recovered by hitting people on the head...But i guess thats how things work in current world..Kudos to the suggestion
dsc w5 ===one rap on the "bottom"---spanking that "baby" really worked---hope I dont get it for "child" abuse