JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions ram - 26th Aug 2005 6:57
  I have a JVC GR-DVL520 CAMCORDER.
  
  I use a Pc and have Windoes XP pro as the operating system
  
  My Video camera is not recognised by the PC at all.
  
  I have tried all the drivers which are available on the net but no avail.
  
  Can you help
  
  Ram
  
  
  • Re[2]: JVC service or questions Troy - 11th Sep 2006 4:34
    I am having the same problem with my JVC DVC. It is Model No. GR-D270U /Serial No. 179V0667. It is not being recognized by my computer. I am running XP and I get nothing. No window for found new hardware. I got it as an out of box special so I was not able to get an owners manual for it. Have you gotten your problem fixed Ram? Do you have any suggestions? I have a video on here that I really want to publish online and I am being stymied at every turn. If you or anyone can help me it would greatly appreciated.
    
    
• Re: JVC service or questions Hank Baker - 26th Aug 2005 15:41
  I have a JVC GR-D30U I am getting a lens cap error. Is there any tricks I can use. Thank You.
  
  I also have another of the same model, that had a codensation error, i pulled the camera apart, unplugged the main connecter, reset the camera and fixed the condesation error but now the zoon and auto focus do not seem to line up or work properly, its almost like the zoom button is out of alignment with the actual zoom of the lens, and the zoom on the lens makes a clicking noise.
  
  Hank Baker
  1-888-350-8011
  
  
  • Re: JVC service or questions
    Gert-Jan de Vos
    - 15th Sep 2005 20:22
    Hi, I had the LENS CAP error on my JVC GR-D70 camera. I now solved this myself and I like to share my experiences for your benefit. After some google-ing I found that this is a common problem for just out of warrantee JVC camera's. It also seems to originate in the CCD part. JVC repairs this problem by replacing the CCD which seems to cost about half the new price of the camera. Then I found this: http://www.eserviceinfo.com/equipment_mfg/JVC_16.html Here you can find the service manual for several JVC cameras available for download. I studied the manual for my camera and came to this conclusion: The CCD chip is soldered onto some flexible PCB that doubles as a flat wire connector to the main PCB. Soldering the 14 solder joints form part of the assembly process of the camera. This means the connections are manually soldered and therefore probably a weak point in the camera's circuitry. I then took apart the camera by following the clear service instructions from the manual and located the CCD part under suspicion. On my model, you'll find it right behind the viewfinder part, under a sticky isolation pad. The 14 solder joints are easily accessible. I carefully resoldered all connections, double checked that I made no shorts between adjacent joints and put the camera back together. I put the battery back in place switched on and to my pleasant surprise, there was a perfectly fine image! For completeness: I also unplugged the connector on the main PCB side of the CCD wire and reinserted. This could be enough to get it going again, you may try this first. A second problem was the viewfinder that got stuck inside after my 3 year old son gave it a smack. By following the disassembly notes in the service manual I could find and repair the cause of this mechanical problem rather easily. Concluding, the CCD wire connection CN1b, Fig. D1 and CCD BAORD ASSEMBLY Fig.2-6-1 seem to be badly connected and cause the "LENS CAP" problem with these cameras. Since there is no CCD signal available to the camara, the software concludes the lens cap must be still on. Effectively, other than the actual live image, everything else is working fine with a camera in this condition. In my case, resoldering the bad connections fixed the problem (for now). But be careful: only do this if you are experienced and feel confident with soldering small scale electronics. The connections are really small and close together, it is hard to see by naked eye what you are doing. Double check for short circuiting the connections before you put the camera back together or you may create further damage. Maybe this can help somebody fix this problem like I did. Greetings, Gert-Jan
    
    
• Re: JVC service or questions
  C Kochen
  - 27th Aug 2005 18:06
  From www.pecorin.com website.
  
  I need to repair a vertical collapse problem on a JVC built TV. It is a Sears model 509-14370 built by JVC. Please let me know if you have any service manuals and schematics.
  
  Thanks,
  C Kochen
  
  
• Re: JVC service or questions
  Jill
  - 27th Aug 2005 18:27
  My Sister has a JVC AV 56P575 that she got last September. As we were watching the TV, it turned off. We checked the outlet, and it still works.
  
  When we plug the TV into a different outlet, the power light on the front of the TV briefly lights up, and the TV makes 3 clicking noises, and then it turns off (and the TV still doesn't turn on). It sounds like the Relay for the power supply might be messed up.
  
  We've checked the fuses on the TV, and they all seem to be fine. Do you have any suggestions for what we should do?
  
  Thanks!
  
  
  • Re[2]: JVC service or questions derek - 23rd Oct 2005 7:38
    did you ever find the problem mine just did the same exact thing.
    
    
    • Re[3]: JVC service or questions Aldo - 3rd Sep 2008 16:12
      Mine just did the same thing? did you find a solution? warm regards, Aldo
      
      
• Re: JVC service or questions Christine White - 27th Aug 2005 20:14
  Stacy
  
  Have a JVC GR-D225EK which keeps displaying an EO1 error. It says to remove and replace battery but this does not make any difference. Can you assist?
  
  Many thanks
  
  Christine
  
  
• Re: JVC service or questions John Rappa - 28th Aug 2005 3:38
  I have a JVC GR AX841, There is no display in the veiw finder. Everthing works play, record, FF, REW, and all can be monitored on a tv screen but nothing in the veiw finder. If I use my computer to monitor what I record I can see the video on the screen, nothing in the veiw finder. I don't see the menu, none of the menu displays, all I can see is a white screen.
  
  Thanks for your advice
  rappatobey@yahoo.com
  
  
  • Re[2]: JVC service or questions
    Ann Marie Deverson
    - 20th May 2006 15:31
    Hi, I was wondering if you ever got a response on the problem with the viewfinder on your JVC GR-AX841. I an having the exact same problem, and came across your post after doing a google search. Any help you can give would be greatly appreciated!! Thanks
    
    
    • Re[3]: JVC service or questions John - 20th May 2006 18:38
      No response. There is a flat ribbon going from the CB to the veiw finder that may be bad, but I can't find any replacement parts. Good luck john
      
        See 1 more comment...
      
      
• Re: JVC service or questions
  Kiki
  - 28th Aug 2005 3:38
  hello, i have the jvc GR-D72U and i dont have a software to get my recordings into my computer...i would like to know where can i get it or the name or something thanks.
  
  
• Re: JVC service or questions Quinn McCoy - 28th Aug 2005 20:07
  My JVC "super vhs et" or if you need the number on how to tell the model i think it is GR-SXM245 any way it will not come off the "safe mode" it tells me to remove the battery and i do but then i put it back in and tried recharging it and all but within a few seconds the screen goes blue and the note about the "safe mode" comes on. How do i fix that?
  Thankyou
  Quinn
  
  
• Re: JVC service or questions
  Cristina
  - 29th Aug 2005 2:37
  Hello,
  I have an old JVC AV-3551S Colour TV. It works well except for the picture. When you turn it on the picture shows for maybe two minutes and slowly fades until it's pitch black. The audio still works but there's no picture. We're thinking it's the colour tube but do they even still make the parts for such an older model? Please reply. Thanks
  
  
  • Re[2]: JVC service or questions rick long - 15th Sep 2005 0:25
    if you decide not to fix your tv, can i buy your remote? I assume its a RM C426 kd1. Let me know, thanks Rick
    
    
• Re: JVC service or questions
  jason
  - 29th Aug 2005 4:50
  my jvc digital video camera GR-D50AS has a problem.
  the optical lens is not functioning, i can't see images.