JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  melissa beers
  - 30th Apr 2007 13:50
  My jvc gr-d33u is not working. When recording the LCD screen and the eye piece will not show anything but blank and white lines that jitter. You can not look at what you are recoding.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 30th Apr 2007 15:05
    Information (FULL) on this can only be sent to a DIRECT e-mail address, this done by clicking on my link (red) and entering it into the box provided.
    
    
• Re: JVC service or questions keisha richardson - 1st May 2007 1:11
  I dropped my camera and it seemed fine but when I went to shoot it said it was in safe guard mode and I needed to eject the tape...so Ive done this several times but it still wont let me get out of safeguard mode. What can I do? My model is GR-D270. Thank you!
  
  
• Re: JVC service or questions Cassie Beck - 1st May 2007 3:35
  Hello,
  I have a JVC GR-D347U. I am trying to upload my videos and still shots from my camera to my computer; however, my computer does not recognize the software. Can you tell me how to fix this problem? Thanks.
  
  
• Re: JVC service or questions BART - 1st May 2007 16:43
  I have a JVC GR-D30U Digital Video Camera. I get the message "Condensation, Operation Paused". I can't play back tapes, record or anything. Camera has rarely been used. What need to be done to fix it.
  
  Regards
  
  
  • Re[2]: JVC service or questions
    JB38
    - 1st May 2007 20:10
    Advice sent via DIRECT e-mail on procedure used to rectify this fault, although depending on whatever environmental circumstances its being used in may re-occur at some point in time.
    
    
• Re: JVC service or questions karen - 2nd May 2007 12:06
  i found your offer for help on the pechorin's site. i have a jvc grd90u and i need to find out how to get the video i've taken off the little tape and onto my computer or a vhs tape. i searched and can't seem to find a cord that will go from the svideo on the camera to a standard vcr. what do you suggest? how did jvc intend for owners to transfer their video and/or view it on their tv?
  
  
  • Re[2]: JVC service or questions
    JB38
    - 2nd May 2007 15:25
    Most VHS tape machines do not have an "S" video input facility, so to transfer video into a tape machine use the lead with a right angled 3.5mm jack plug on one end into the camcorders AV out socket, and then plug the RCA type phono plugs on the other end into the matching colored sockets on front of the tape machine. Make sure you select the AV input front sockets when setting the VHS machine for recording, or it will be recording from its internal tuner as that is its default setting.
    
    
    • Re[3]: JVC service or questions karen - 3rd May 2007 11:59
      where is the "AV out"? I have a small round connection that says AV, but we use this to connect to a sound system when recording so that you can hear the audio better. (maybe that's wrong) The only other connections i have are svideo, and then 2 inside where the display screen closes - one labeled USB (but it's really small and looks more like firewire - see below for shape) and one labeled DV (rectangular with small inset at bottom). shape is something like below - geometry's been too long ago so I can't remember what it's called. :) /~~~~\ /______\ Thanks for your help.
      
        See 2 more comments...
      
      
• Re: JVC service or questions john hollinger - 2nd May 2007 16:42
  I have a jcv model gr-sxm260u with the (lens cap problem) no video showed on record Thanks Jaytron Sales and Service in Ohio
  
  
  • Re[2]: JVC service or questions
    JB38
    - 3rd May 2007 6:44
    Full info sent via direct e-mail regarding this manufacturing problem.
    
    
• Re: JVC service or questions Gregg - 2nd May 2007 19:47
  I have a G-DVL805U. It says it needs cleaning but the new cleaner we bought still does not knock out the problem.
  
  I live in N. Houston. I'd like to bing it to you for cleaning.
  
  Gregg
  281-745-4002
  
  
• Re: JVC service or questions Kyle - 2nd May 2007 20:47
  Hello I have the JVC Digital vedio camera model #GR-DV120U:My problem is when I cut it on it says its in safe mode but when I take on the tape the safe mode bar is off of the screen,as so as I but the tape back in the safe mode bar pops back up on the screen.Some told me to take of the battery wait a few sec. and replace it but it still pops up.I even went out and bought a new battery and I'm still without my camcorder.
  
  Thank You very much,
  Mr.Holmes
  
  
• Re: JVC service or questions Jerry Meyer - 3rd May 2007 3:00
  My camera model GR-D72U . When I attempt to take video the picture is
  dark with slight light when aimed at a light but no picture can be
  seen. It says "lens cap" but the lens cap is off. This happened after
  I had it in my suitcase while flying. It does this in A or M mode.
  Thanks
  
  
  • Re[2]: JVC service or questions
    JB38
    - 3rd May 2007 7:02
    FULL info on way to resolve this sent via DIRECT e-mail.
    
    
• Re: JVC service or questions
  John Platt
  - 3rd May 2007 4:01
  I have a JVC GR-SXM250U model camcorder and like many others I am very disappointed in it's reliability. Most recently my camcorder has stopped recording or viewing the visual aspect of video. I can't see anything through the viewfinder, the LCD Screen, and it says to remove the camera lens which is not on it. When I hit the record button it only tapes the audio portion of the subject I am trying to view and record. Is there a reasonable solution to this problem. Please advise.
  
  Thank you,
  
  John
  
  
  • Re[2]: JVC service or questions
    JB38
    - 3rd May 2007 10:17
    Full info can only be sent to a DIRECT e-mail address, as HAS been done on posting above.
    
    
    • Re[3]: JVC service or questions
      Jeff
      - 15th May 2007 3:38
      JVC grsxm250u. Can you please send me the information on this one? I am have the same problem as stated above. I cannot get an image on the lcd or view finder, and it is stuck on Pause. Thanks in advance for any help
      
      
    • Re[3]: JVC service or questions
      Brian Clark
      - 16th May 2007 19:24
      Can you please send the results to me I'm having the same problem with the same make and model camera. Thanks Brian C