JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  Marissa Mohammed
  - 23rd Apr 2007 0:21
  Hello, my JVC GR-DX25EK camcorder has a black screen when it is turned on and it says "lens cap" even tough the lens cap is off. If i put on the lens cap and then take it off the message comes off but the screen is still black and i cannot record any thing.
  
  
• Re: JVC service or questions
  Marissa Mohammed
  - 23rd Apr 2007 0:23
  Hello, when i turn on my JVC GR-DX25EK the screen is black and it shows a message "lens cap" even though the lens cap is off. If i put the lens cap on then take it off the message comes off, but the screen is still black and you cannot see through the eye part. That is black as well.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 23rd Apr 2007 19:31
    As pointed out in numerous postings FULL info on this problem (as well as others!) can ONLY be supplied to a DIRECT e-mail address, this provided if you click on my RED link and enter it there.
    
    
• Re: JVC service or questions
  Naveen
  - 23rd Apr 2007 15:40
  Hi stacy,
  
  I bought a JVC Gr-d31ek camcoder from Ireland 3 years back. In meanwhile I did not use that Camera for 8 months and after that when i used next time, there was a problem with that cam. It stopped charging itslf. It is showing that it is being charged but once i put the charging lead it runs out. I m not able to find what could be the problem. Should i change the battery or put it to repair sho. I m in india right now and i m very upset. Can u help me what shoul i DO?
  
  Your responce in this concern will be appreciated........
  
  Thanks
  
  Yours
  
  Naveen Bhardwaj
  India
  
  
• Re: JVC service or questions Doug Neumann - 24th Apr 2007 2:23
  when i turn on to record on the screen it say's "lens cap". the lens cap is off and nothing can be seen from the screen or view finder. Is it worth fixing
  
  Model GD-D30U
  
  Thanks for any help
  
  
  • Re[2]: JVC service or questions
    JB38
    - 24th Apr 2007 7:50
    Info sent to e-mail address provided was returned as being "unknown".
    
    
• Re: JVC service or questions
  Lori
  - 25th Apr 2007 1:51
  Hi I have a JVC Digital Video Camera model #GR-D3OU .
  Everything works on it except when i record.There is no picture just a bunch of black and white lines.Sound is there when recording .Is something not set up the right way in the menu section.Is there a reset button.i lost my book it came with..i hope it's a simple solution.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 25th Apr 2007 7:25
    Full info on this problem can ONLY be sent to a direct e-mail address and NOT a reply box, which is the only option available when an e-mail address is restricted. Click on my RED link and enter it there, this ONLY seen by myself and used purely for return purposes.
    
    
• Re: JVC service or questions Michael - 25th Apr 2007 4:06
  I have a JVC GR-D27OU and it stop playing video. All i see is a blue screen. When it first started giving me problems the picture would freeze up then some of the video would start playing again. Now All I get is a blue screen when I hit play and I know the videos I use are full.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 25th Apr 2007 16:09
    Its possible (although not for certain!) that the video head requires cleaning, full info on how to do this sent via direct e-mail. (JPEG also attached for reference purposes)
    
    
• Re: JVC service or questions
  Hannah
  - 25th Apr 2007 19:43
  Hi Stacy I too am having a problem with my JVC KD-S630. It is in safeguard mode and I am unsure of how to fix this problem without the manual. Please help!!
  
  HANNAH
  
  
• Re: JVC service or questions brenda - 25th Apr 2007 23:41
  When i turn on my camcorders it reads please wait condensation,operation pause
  my model number is gr-d7ou
  
  
  • Re[2]: JVC service or questions
    sheri
    - 6th Nov 2007 16:00
    You have to take the camcorder apart and unplug the control panel to reset it. -Sheri
    
    
• Re: JVC service or questions Nathan Brodbeck - 26th Apr 2007 2:19
  Hey, I have a JVC AV-36F702 that has a blurry picture. Cannot see the menu very well, and the normal picture is blurry but not as bad as the menu fuctions. Any ideas? Thanks
  
  
• Re: JVC service or questions Paula Ruckel - 26th Apr 2007 11:58
  Hi,
  I love my camcorder but we can't seem to download our video to our computer.
  There have been several people try to do this for us, we need to know if there is something we are missing or we need to get in order to accomplish this.
  Thank you, Paula
  
  
  • Re[2]: JVC service or questions
    JB38
    - 26th Apr 2007 15:58
    Paula! It would be of considerable help in possibly giving assistance if you mentioned what Brand / model of camcorder you actually have.