Re: Error Codes Assistance

The error code C:31:22 appears when I turn the camcorder on,with or without a tape in it.I changed the battery & the tape,but the problem remains the same.I also pushed the reset button but...nothing has changed

Reply

• Re: Re: Error Codes Assistance
  Jose
  - 21st Nov 2004 17:02
  The error code C:31:22 appears when I turn the camcorder on,with or without a tape in it.I changed the battery & the tape,but the problem remains the same.I also pushed the reset button but...nothing has changed
  
  
  • Re[3]: Error Codes Assistance rob - 17th Apr 2005 18:59
    has there been a fix to the sony error code C:31:22. Thanks, Rob
    
    
  • Re[3]: Error Codes Assistance Rob - 17th Apr 2005 19:01
    Is there a fix to the c:31:22 error code for sony video cameras. thanks, Rob
    
    
    • Re[4]: Error Codes Assistance
      ricky
      - 27th Jul 2005 15:03
      please can you advise error code 3122?
      
      
    • ERROR CODE
      Nathan j Phillips
      - 27th Dec 2005 0:22
      Smack it on the tape side.... Garauntee itll do the trick
      
        See 2 more comments...
      
      
  • Re[3]: Error Codes Assistance Deb McClorey - 8th Jan 2006 19:33
    Hello, We have a Sony Handycam CCD TRV328 which keeps giving us a message to hook up the power source. We have hooked up the power source, removed the battery and everything else we can think of. Our main problem with the camera is that we can not remove the tape that is in the camera. It will not let us rewind, tape or anything. It is stuck. We hit the eject button and the tape removal process does not move. WE have pushed the reset button in the screen case area but that doesn't seem to do anything either. Do you have any suggestions? Thanks Deb
    
    
    • Re[4]: Error Codes Assistance Aleta - 3rd Feb 2006 2:09
      I had the same problem. Online it says to unplug the power, take off the battery let it set for 60 seconds and try again, or try whacking it. I tried the unplugging power etc and that didn't work, I didn't try whacking though. It finally got fixed by prying, breaking the tape and using a knife to help the release button. It still records but it occassionally makes a little noise upon starting sometimes.
      
      
  • Re[3]: Error Codes Assistance kyla - 20th Sep 2006 15:54
    i have the same problem how did you fix yours? i did fix it once by using a hair dryer to it but it is doing it again how can it get fixed?
    
    
• Re[2]: Error Codes Assistance Casey - 17th May 2005 20:58
  I'm having the exact same problem. I'd really like to fix the problem before the end of the week because I'm going on a trip to New York City!
  
  
• Re[2]: Error Codes Assistance Bob Dini - 24th Aug 2005 19:33
  I have this same problem, which has resulted in me not usung the camcorder for quite a while. Did you ever get a solution ?
  
  
• Re[2]: Error Codes Assistance C:31:22 Marcelo - 2nd Oct 2005 4:12
  I have this same problem, could you help me?
  
  Regards Marcelo
  
  
  • Re[3]: Error Codes Assistance C:31:22 carlos - 15th Jun 2007 5:58
    quisiera saber cual es el problema que tengo porque ya no lee los cassetes y no puedo hacer nada muchas gracias por tu ayuda.
    
    
• Re[2]: Error Codes Assistance
  Lisa
  - 3rd Dec 2005 9:32
  Try giving it a little slap on the tape side of the camera....IT WORKS!!!!
  
  
  • Re[3]: Error Codes Assistance
    John Pat
    - 2nd Feb 2008 18:57
    You guys are the BEST !! i just slapped the tape side of the camera and the error code 31z;22 cleared !!. You all just saved me a couple of bucks. Thx so MUCH !!
    
    
  • Re[3]: Error Codes Assistance
    Sandra
    - 2nd Sep 2008 19:45
    I had captured something very special on my Sony camcorder and I was desperate as I couldn't play it back because of this error. Gave it one small slap and hey presto, working perfectly. Cannot thank you enough.
    
    
  • Re[3]: Error Codes Assistance
    timc
    - 29th Sep 2008 17:38
    A little "slap" might not do it, i tried a gentle cuff, nothing, a "determined whack", nothing, finally i gave it a "calibrated wallop", eureeka ! ! ! I have more than 30 years experience as a tech, later as an engineer and now a programmer. I fix almost anything myself except televisions and was determined to fix this. I have watched this thing cycle a hundred times looking for limit switches, sensors, mechanical travel. I have cleaned what could be cleaned, greased the places that had old dry grease - all to no avail. This camera has been from the canadian border of maine all the way to florida. it has spent the last 3 years in a backpack in mexico, climbing mountains, exploring caves, jumping off small cliffs on a mountain bike and more. I know i got my money out of it, but it was still filming crystal clear and i hated to junk it. for what sony charges to fix it, you could buy a new one onsale, but every year sony takes away more features, and my last sony lasted 13 years, i hated to junk this one at only three 1/2. SO - GRACIAS A DIOS - for this website. But please stop calling it "Slapping" and use the correct technological term "Calibrated Wallop" - Adios - a two hundred year old hacienda with adobe block walls and palm thatch roofs is calling me to be filmed -
    
    
• Error Code C:31:22
  Lisa
  - 3rd Dec 2005 9:40
  I was having the same C:31:22 error code on my Sony Handycam TRV460. Could not get past the error message. Today I found a site that suggested slapping the tape side of the camera. IT WORKED!!! Apparently this is a common problem with Sony camcorders and the slapping seams to knock something back into place. Good luck to all of you out there.... and happy slapping!
  
  
• Re[2]: Error Codes Assistance Margaret White - 3rd Apr 2006 3:06
  I would like to say that the advice on this board worked my cam is now working again after they said it would cost 200 dollars to fix thanks a lot yall Oh I hit it on the side and reset it worked Thanks again :-)
  
  
• Re[2]: Error Codes Assistance
  Vivek
  - 18th May 2006 3:28
  Trust the advise offered by number of people who have experienced the same C31:22 error and solution offered DOES WORK.
  My Sony DCR-PC5 exhibited C:31:22 error since May 2005 and I have been trying to get it working but without success. Technicians have washed off their hands as well.
  
  I heeded to advice of "SMACKING TECHNIC" and it REALLY WORKED FOR ME.
  I am estactic and overjoyed to regain the fully functioning Camcorder.
  
  I have decided to become an expert for undertaking repairs for all those who have c:31:22 issues and I will fix it for nominal cost.....if your smacking does not work for you.
  
  People... believe this board and the advise offered... although it is simplistic but is very effective and the outcome is excellent. NO KIDDING.
  Happy SMACKING folks with your c:31:32 error.
  
  One happy person who learnt so much from other who provided this advise. A BIG THANK YOU.
  
  
  • Re[3]: Error Codes Assistance
    Preacher Man
    - 9th Jun 2006 17:06
    I wanted to join the ranks of the "slappin' happy" regarding Error Code C31:22. I have a Sony TVR530 (Digital 8 camcorder). I've had it for several years and it has worked fine. Recently it came up with this C31:22 error code and I could not get it to work - just lots of tones and flashing error messages. No matter how many times I reset it - no dice. I finally called Sony and they said I would have to send it in to be refurbished. It was not a problem I could fix. I got all the info and was told where to send it and that it would cost $211 PLUS shipping to them. THEN, I googled the error code and found all of you "slappin' happy" people. I went back to my camcorder, carefully slapped it in love, RESET it, and PRAISE THE LORD - it now works great. Although it has a couple other minor glitches (they do not effect its operation), I am good to go. THANKS FOR SAVING ME AT LEAST $225! Don't forget the RESET step!
    
    
    • Re[4]: Error Codes Assistance
      Alex L.
      - 18th Sep 2006 20:30
      I have the same problem, and tried the "slapping the tape's side" as suggested, and IT NOW WORKS! Thanks everyone!
      
      
    • Re[4]: Error Codes Assistance
      Joshua Sieg
      - 22nd Nov 2006 9:25
      I just used the slapping method on my DCR-PC5 and it works AMAZINGLY! SLAP IT SLAP IT HARD! Thanks for saving me money!!!
      
      
  • Re[3]: Error Codes Assistance
    Lisa Lowe
    - 8th Dec 2006 5:36
    I have the same error code (except my camcorder is a Sony TRV318), did a Google search, and your message was the first I opened. So I smacked my camera and sure enough it worked! Thanks! I hope the camcorder will at least make it through Christmas.
    
    
• Re[2]: Error Codes Assistance Joshua - 25th Jun 2006 21:22
  Just a word of caution: On my Sony TRV17 I was also getting this C:31 or C:32:something error message (not always the same last two digits, but usually 22, 23 or 16). I read about the smack-it theorem on a couple forum sites and decided this must be the solution. I smacked the camcorder tape-side first lightly, then progressively harder (as suggested if to no avail) until I hit it with approximately equal to the force of dropping it on the carpet from 2 feet or so – stern force, but nothing extreme. Well, two pieces came out from the tape compartment when I ejected the tape next: First, a chrome-colored metal bushing with a black rubber outer coating (about 5/16 inch long and 3/16 inch wide. Second a white plastic tubular spacer, about as thick as a pencil lead and 1/8 inch long. I removed some screws on the flip-side of the tap housing to gain access to the inner tape mechanism and found a little prong that the bushing fit on nicely and the spacer fit on it snuggly, so I installed the bushing and pushed the spacer on over that to hold it in place (I don’t know if I put it together correctly, but now it does work. So – if you have this C:31 or C32 error, check out the prong inside the tape compartment that I describe next (you can see this without any disassembly). There are seven items protruding from the center of the tape widget, if you count from the lens side of the camera, it will be the second prong, kind-of situated up and between the two others – the first prong will be metal, the second (the important one) should have a black rubber bushing and the third a white bushing or spacer. Also, the prong, if pressed with a pencil or something, should glide back and forth (this prong pulls the tape down around the heads). If your Sony doesn’t have this black bushing, or if it is loose or not lined up with the other prongs correctly, this may be your problem. Also, if you do anything inside the compartment, be sure to run a cleaning tape to clean the heads from any debris or oil you may have introduced into the compartment.
  
  
  • Re[3]: Error Codes Assistance
    Brett
    - 10th Aug 2006 0:17
    I wanted to chime in and say THANK YOU because my Sony handy Cam TRV-350 is now working again. I had the same error code C 31 22 (after traveling in an airplane with camera in the luggage) and tried the slapping trick to no avail. I even threw it against the carpet. Then I read about this black bushing and sleeve and did find that they were loose and on the floor! Took some time to reassemble those parts as I had to take part of the cover off to get inside, but upon putting those back on (2nd metal prong from lens side) and hitting reset after "boot up", the camera worked. So, thanks a million for saving me a trip to the store for a new camcorder!
    
    
    • Re[4]: Error Codes Assistance Sony User - 18th Feb 2007 22:43
      Thanks a lot for the suggestion. After I replaced the black bush, it worked. In my version of the camcorder, it was the second from the view finder side. I cannot find words to appreciate this piece of help.
      
      
  • Re[3]: Error Codes Assistance
    scott
    - 9th Jul 2007 5:33
    Just wanted to say I appreciate the advice.I have a ccd-trv118 camcorder that had the same c31:22 message. The model is four years old and I began having problems last year this time with the error. After two weeks of not knowing whether to send the unit in to be repaired(est $100-$300) or just buy a current model I angrily hit the camera. Amazingly, this worked and I had no problems for several months. However, the problem came back and that is when I found your advice on the prongs. Apparently these particular prongs need to be in a certain alignment with one another. Looking at the left set of prongs I simply pryed the one to the right of the bushing over and put a tape back in and the unit is now working flawlessly. I hope it continues to function properly. THANK YOU FOR THIS ADVICE. Appreciatively, Scott
    
    
    • Re[4]: Error Codes Assistance
      Kevin Thomas
      - 23rd Apr 2008 19:02
      Thanks this was a real pointer for me I dicovered that the small black roller bush had come loose from my camcorder, fortunatly I found it replaced it and all is fine! Great help
      
      
• Re[2]: Error Codes Assistance Ben-Elijah Gareth -Liverpool - 3rd Jan 2007 20:32
  You now how so often you can get this useless information online? Well this is not one of those times. I would like to thank whoever originally submitted this technique as it has certainly worked yet again!!
  
  Ben
  
  
  • Re[3]: Error Codes Assistance
    Chris Halford
    - 28th Apr 2007 14:31
    Yep - mine died, got the error code. Read this slapping stuff, gave it a slap... worked on the 3rd attempt when I REALLY slapped it. Cheers all!!!
    
    
    • Re[4]: Error Codes Assistance
      leonard
      - 2nd Sep 2007 15:12
      on my handycam sony video 8xr I am getting error message c 31 40 . does anyone knows whot that is and how to fix this .. thank you