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Re: Error Codes Assistance

Alan Dumit Posted Oct 23, 2004, in response to:Stacy Sample

The error code C:31:22 appears when I turn the camcorder on,with or without a tape in it.I changed the battery & the tape,but the problem remains the same.I also pushed the reset button but...nothing has changed

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20 comments, pages:   1 2 »

    Re[2]: Error Codes Assistance

     pinoy Posted Apr 12, 2010

    same problem here C:31:32 and C:31:22 i need my sony handycam tommorrow and a quick fix of slapping on the tape side does do the job.

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    omg!!!! i just bought a used TRV-118 on ebay and when testing the camera out got this error code. i just smacked the hell out the camera and now it works. thank you thank you thank you

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    Error Code C:31:22

     Lisa Posted Dec 03, 2005

    I was having the same C:31:22 error code on my Sony Handycam TRV460. Could not get past the error message. Today I found a site that suggested slapping the tape side of the camera. IT WORKED!!! Apparently this is a common problem with Sony camcorders and the slapping seams to knock something back into place. Good luck to all of you out there.... and happy slapping!

    Comment 1, Last comment by ale kupluk Jun 12, 2009

    So glad I looked on the Internet and found this site telling me how to fix my error C31:22 on my Sony Camcorder! Sounds extremely silly but Slapping it worked for me!!! Thank YOU

    Comment 1, Last comment by Ben May 17, 2009

    Re[2]: Error Codes Assistance

     Joshua Posted Jun 26, 2006

    Just a word of caution: On my Sony TRV17 I was also getting this C:31 or C:32:something error message (not always the same last two digits, but usually 22, 23 or 16). I read about the smack-it theorem on a couple forum sites and decided this must be the solution. I smacked the camcorder tape-side first lightly, then progressively harder (as suggested if to no avail) until I hit it with approximately equal to the force of dropping it on the carpet from 2 feet or so – stern force, but nothing extreme. Well, two pieces came out from the tape compartment when I ejected the tape next: First, a chrome-colored metal bushing with a black rubber outer coating (about 5/16 inch long and 3/16 inch wide. Second a white plastic tubular spacer, about as thick as a pencil lead and 1/8 inch long. I removed some screws on the flip-side of the tap housing to gain access to the inner tape mechanism and found a little prong that the bushing fit on nicely and the spacer fit on it snuggly, so I installed the bushing and pushed the spacer on over that to hold it in place (I don’t know if I put it together correctly, but now it does work. So – if you have this C:31 or C32 error, check out the prong inside the tape compartment that I describe next (you can see this without any disassembly). There are seven items protruding from the center of the tape widget, if you count from the lens side of the camera, it will be the second prong, kind-of situated up and between the two others – the first prong will be metal, the second (the important one) should have a black rubber bushing and the third a white bushing or spacer. Also, the prong, if pressed with a pencil or something, should glide back and forth (this prong pulls the tape down around the heads). If your Sony doesn’t have this black bushing, or if it is loose or not lined up with the other prongs correctly, this may be your problem. Also, if you do anything inside the compartment, be sure to run a cleaning tape to clean the heads from any debris or oil you may have introduced into the compartment.

    Comments 3, Last comment by Jane Jones Dec 27, 2008

    Re[2]: Error Codes Assistance

     Lisa Posted Dec 03, 2005

    Try giving it a little slap on the tape side of the camera....IT WORKS!!!!

    Comments 3, Last comment by timc Sep 30, 2008

    how do i fix an error code c31-23 on a sony trv27

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    Re[2]: Error Codes Assistance

     David Posted Apr 22, 2008

    SLAP IT UP! I LOVE THE PERSON WHO DISCOVERED THIS!

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    Re[2]: Error Codes Assistance

     Scott Posted Apr 05, 2008

    the c:31:22 code people have talked about the take up reel, that appears to have been my problem. I attempted to turn each reel by hand and one of them was stuck wouldnt turn. I forced it to turn and it freed up and now works.

    Reply

    SLAPPING REALLY WORKS -THANKS TO THE INVENTOR OF THIS INDIGENOUS TECHNIQUE

    Reply

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