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Re: Sony DSC-S40 white LCD screen problem
Bob Allen - 25th Jul 2006 18:04
Quick update:
I fixed the camera myself as follows:
1. Hold camera firmly in left hand
2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.
It worked, now the LCD is working again for free.
Guess I don't need to pay Sony $111.00 for repair service.
Bob Allen
Reply
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- Re[2]: Sony DSC-S40 white LCD screen problem
Anne - 6th Aug 2006 1:03
Thank you very much for the advice! It actually worked!
- Re[2]: Sony DSC-S40 white LCD screen problem
Pravin Thakare - 6th Aug 2006 11:46
HO>>>>>OHO,
My brother got this camera from BOSTON. we are Shocked.. It is very working Thank you,
P AT
- Re[2]: Sony DSC-S40 white LCD screen problem Jay - 21st Oct 2006 5:40
Dear Bob,
You are a genius. Three taps and presto it worked.
Jay
- Re[2]: Sony DSC-S40 white LCD screen problem
Jeffro - 8th Nov 2006 4:56
I just found this online looking for how to fix my camera and it worked for me too. I was about to give up on it, and I cannot thank you enough. Thank you so very much for your helpful hints!!!!
- Re[3]: Sony DSC-S40 white LCD screen problem
Bob Allen - 9th Nov 2006 1:58
Hi Jeffro:
Glad it worked for you as well.
I was so relieved when I discovered this quick and easy fix and it worked, I decided that I'd share it with everyone else for free. I know the feeling of staring at that blank screen wondering just what the heck to do next.
Happy picture taking.
Regards,
Bob
- Re[2]: Sony DSC-S40 white LCD screen problem Roy - 17th Nov 2006 3:24
Hallelujah, my camera is healed. Thanks.
- Re[2]: Sony DSC-S40 white LCD screen problem alex - 15th Dec 2006 2:04
Unbelievable, i was all sad, and one knuckle fixed it!!! awesome, thx
- Re[2]: Sony DSC-S40 white LCD screen problem
Jim B - 28th Dec 2006 2:12
Well my screen went to white a short time ago TOO! The Sony posture is absurd! Your fix worked first time. Thanks Bob...
- Re[3]: Sony DSC-S40 white LCD screen problem
Bob Allen - 28th Dec 2006 15:10
Hello Jim:
You are certainly Welcome!
Thanks for reporting back on the message board re your success using the quick fix.
I believe that Sony is a fine company and that they usually make quality products...However, this issue is known to them...poor training on their Customer Service side.....
Telling people with a defective DSC-S40 camera to spend $111.00 for repair is ridiculous when they can fix it themselves using my quick fix.
Regards,
Bob
The Allens of Allentown, PA USA
- Re[2]: Sony DSC-S40 white LCD screen problem
Halina - 2nd Jan 2007 11:55
Thanks a lot - when I phone to service, thy told me the "expertise" will cost 10 dollars, so repair will cost 60 $ +part's cost. I safe them due to your advice!
Halina
- Re[3]: Sony DSC-S40 white LCD screen problem
Bob Allen - 3rd Jan 2007 2:31
Hello Halina:
You are certainly Welcome!
Happy New Year!
Yes, it's amazing that we can each find the necessary expertise we need to help ourselves for free, right here on the internet!
Well, to fix a malfunctioning Sony DSC-S40 with a screen problem anyway......
Warm regards and Thanks for letting us all know the quick fix worked for you as well.
Bob
The Allens of Allentown, PA USA
- Re[2]: Sony DSC-S40 white LCD screen problem
Austin - 8th Jan 2007 6:16
Ha! I thought it was something like that that caused the camera to quit working in the first place...little did I know it was actually the solution!
Thanks, Bob!
- Re[3]: Sony DSC-S40 white LCD screen problem
Bob Allen - 10th Jan 2007 2:15
Hi Austin:
With regards to my Sony DSC-S40 white/blank LCD screen "Quick Fix":
Well, believe it or not, I don't advocate anyone physically abusing their digital camera working or not. One should use restraint when using the "Quick Fix". A smart rap from ones knuckles will do the trick. One responder recently reported using a single finger on the Cybershot logo and it fixed it. No, he didn't tell us which finger....:-)
There is some sort of physical internal defect in the Sony DSC-S40 that unexpectedly crops up. My personal favorite Sony Customer Service horror story is the original post I found when I Gooled for the problem with my own camera. A fellow posted that right out of the box his screen was blank. It took Sony months to replace an obviously defective camera according to him. Funny thing is, that the Sony Service Rep I spoke with acknowledged that Sony is aware of this issue!
I certainly don't know what causes this phenomena to suddenly cause the LCD to white/blank out, I only know my "Quick Fix" works! And you can't beat the price.
Thank you for taking the time to respond back.
Regards,
Bob
The Allens of Allentown, PA USA
- Re[4]: Sony DSC-S40 white LCD screen problem
Amy - 18th Apr 2007 17:22
I was searching for the same problem with my kodak easyshare z760. i read your solution and decided to try it out. i firmly held the camera and 'bonked' it on the table...my beautiful screen is back!!!! thanks so much for posting this. kodak customer service is just as bad as the rest of 'em!!!
thanks again!
amy
 See 2 more comments...
- Re[4]: Sony DSC-S40 white LCD screen problem 00tonytone - 2nd Aug 2007 21:12
i was weary of hitting it hard, but hey its not working i had to do steps 4 times before it worked, and i was really gonna punch its lights out on 5th try but it worked on 4th . I guess u have to let the camera feel it, lets see how long it last now. lol
- Re[2]: Sony DSC-S40 white LCD screen problem
Sue - 29th Jan 2007 1:24
Oh my gosh, thank you so much for posting this!
My LCD starting going wonky last October so I initiated the Sony repair process because I was still in warranty at the time. Then of course the camera started working and I didn't want to send it in that way because I knew they would tell me there was nothing wrong with it, and I'd have been without my camera for weeks.
It worked fine for a couple weeks then started giving me trouble again. I noticed that a good smack with my hand solved the problem, so I used that fix for a while. I tried to use my camera yesterday and the screen was totally white and my "known fix" didn't work.
I got online with Sony support and they were worthless. LOL. They told me to reset the camera. I said "how?". They said "Turn it on and go into the menu..." I had to remind them that since I was complaining about the LCD being dead, looking at the menu was going to be pretty hard.
Ugh. I wrote them to see if they'd honor my original repair request from when it was in warranty and I'll see what they have to say. In the meantime I continued searching for a fix and found this, and of course, IT WORKED!! Thanks so much!
- Re[3]: Sony DSC-S40 white LCD screen problem
Bob Allen - 29th Jan 2007 4:23
Hi Sue:
You are certainly Welcome! Yes, I'm amazed that Sony has not done something more effective for those of us with the white/blank LCD screen on the Sony DSC-S40 digital camera.
All they have to do is Google it like everyone else has!
The "Qucik Fix" I discovered has to be applied to the right spot....the Cybershot logo on the front.
Now that it's fixed, take some more pics!
Regards,
Bob
The Allens of Allentown, PA USA
- Re[4]: Sony DSC-S40 white LCD screen problem shaji - 9th Aug 2007 6:38
dear bob..
actually that type of problem happenig by the front pannel of the camara.some thick part is there in the pannel.that thick part touching on the lcd connecter.remove the thich part from inside of front pannel bye a knife or something.
regards
shaji
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