C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions

I received the Disk Error message on my Sony Mavica FD-71 digital camera tonight, so I searched the web to find some solutions. I found a few suggestions, so I took the camera apart but didn't take the actual disk drive apart. By the way, I had tried six different floppy disks in the camera--that all worked fine in my computer disk drive. I never took the time to reformat any of them using my computer.

I think one of the metal disk shutters (near the opening of the disk drive on the camera) was bent a little, so I straightened both of them. You can see the metal shutters--one on each side--after you push the black plastic door open with a small screwdriver or something. I used a small screwdriver and/or tweezers to straighten the metal shutters.

I was still getting a disk error message after doing this and after shining a flashlight inside the drive to see if there was anything else bent or some obstruction inside.

Then I decided to format (on my computer) one of the six disks I had tried in the camera (all said disk error when I tried them.) After I formatted the floppy disk, the camera worked fine. Then I inserted each of the other five disks into the camera, and the camera still worked fine, with no disk error messages.

Since I got some of my ideas from various places on the web, I thought I would post my experience with this, in case it might help others.

Deb

Reply

• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Carlito - 2nd Jan 2004 20:56
  Same problem no luck at all!!
  it was working fine yesterday... now it keeps givin me the error... :(
  damm what a mess this is .. sony doesnt even know what the C:13:10 stands for !!
  format error... bought new floppydisks.. and still no luck..
  if anyone wants a mavica fd 100.. you can get it for $50 you pay shipping..
  
  
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Antonio - 23rd Mar 2004 21:01
    do you still have this camera for sale? thank you
    
    
    • Re: Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
      anonymous
      - 23rd Mar 2004 21:34
      Nope i dont have the camera no longer.. i got a cybershot P8 and i got rid of the Mavica.... sorry
      
        See 1 more comment...
      
      
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Edie Bonilla - 3rd Aug 2004 23:24
    I shot my last picture on my Disk this past Saturday, took it out of my camera and set it in a disk holder. Yesterday, I tried to retreive the photos from my camera using the USB port as well as inserting the disk on my PC's CD drive. I get a Disk Error 13:01. What does this mean? Does this mean I lost all of my photos on the disk, over 100 pictures.
    
    
    • Re: Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
      Amanda
      - 18th Aug 2004 12:26
      Did you ever find out what this error means?
      
      
    • Re: Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions CHARLES - 29th Nov 2004 18:26
      MY FD75 DID THE SAME THING. I WAS ABLE TO PULL THE PHOTO FILE NAMES UP ON THE DESKTOP ONE TIME. I CLICKED TO SEE THEM AS THUMBNAILS AND THATS WHEN I GOT THE DISK ERROR. I REMOVED THE METAL COVER FROM THE FLOPPY, LOOKED INSIDE CAMERA, TURN THE TURNTABLE THAT SPINS THE DISK, TRIED THE FLOPPY IN ANOTHER DESKTOP AND TWO MORE CAMERAS, BUT STILL GET THE SAME ERROR. DID YOU RECOVER YOUR PICS AND HOW DIED YOU DO IT?
      
      
    • Re[3]: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
      gamaal powers
      - 30th Mar 2005 1:40
      Did you get your images back? And, if so, what did you do to get them back?
      
        See 1 more comment...
      
      
    • Re[3]: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Virgil - 15th May 2006 16:56
      I have a mavica cd350 that was having the same kinds of problems. I used a program called badcopy Pro to pull the pics from the cd using the cd player in my computer. It pulled all of the pics with no problem. A couple of notes that might help. We had this problem after taking a trip and the camera got knocked around on the airplane is my guess. There is a little metal tab that moves the lens that was stuck. After moving the little metal tab the lens was freed and the camera works fine now.
      
      
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions john cote - 9th Sep 2004 14:23
    hi have you tried to format the disk before using it in the camera try it it may work
    
    
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
    Ken
    - 11th Oct 2004 21:44
    I've gotten that same error on two different Mavicas. One FD100 and one FD200. I opened the case as the Sony warranty is garbage, and found a ribbon cable slightly dislodged and crooked. I plugged the cables in correctly on both cameras and they work very well. There are several cables, so be sure to check them all. Good luck.
    
    
    • Re[3]: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Kent - 24th Nov 2005 20:19
      Thanks everyone for your help! You just saved me hundreds of dollars and it only took a few minutes. I thing that by pushing down on all of the ribbon cable connection on my FD-100 and that seemed to do it.
      
      
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions arif - 30th Oct 2004 18:40
    let me know if u still selling mavica camera & how much with shipping in cali thnks
    
    
  • Re[2]: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
    alison
    - 10th Feb 2005 22:32
    Has anyone resolved this issue? I have gone through a series of disks, all new, and each one yields the same error. Of course, teh trouble-shooting guide just tells me that the any C:13:xx (any 2 digits) error indicates I need to insert a new disk or clean teh existing one.
    
    
    • Re[3]: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Paul J. Karpowicz - 3rd Aug 2005 17:30
      Alison, Still looking for help? Paul
      
      
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
  Franklin
  - 5th Jan 2004 3:09
  Hola,
  I got the new 32mb memory stick last week and put it into camera. It shows C:13:01 (flashing)
  What do I do? Return it to the store? I tried to format it but not working.
  Let me know what should I do?
  Thanks
  
  
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions usha - 26th Jan 2004 13:52
  Chelito
  If you still have the fd100 for sale - let me know. Thanks
  
  
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions - 7th Feb 2004 4:52
  i tried what was listed above, and now my camera won't power up! please help!
  
  
  • Mavica MVC-FD83 won't power up Jim - 2nd Jan 2005 17:52
    I purchased a used Sony Mavica MVC-FD83 on one of the popular auction sites. When I received it, It will not power up. A fresh charge on the battery did no good. Any suggestions? Thanks.
    
    
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Joe - 8th Feb 2004 23:52
  I have a Mavica CD-200 that pops up with the C:13:01 error i have cleaned the lens but no luck it still wont recognize any type of cd i put in.
  
  
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions kirby - 1st Mar 2004 5:36
  I have a fd 85 with this error have tried everything where do we send to get repaired? thanks
  
  
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
  use only 1.44 diskettes
  - 10th May 2004 12:08
  720 Diskettes have the problem
  only use diskettes formatted 1.44
  No = DSDD
  Yes = DSHD
  
  
• Fix: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Vishal - 17th May 2004 6:18
  I have been able to retrieve all of my cds picture with scan disk utility in Roxio CD easy creater 6.0,all of the images were retrieved once the software fixed the format problems in less than 2 mins.
  I know the pain of losing picturess, so if you do not have software, send me an email and I am may be able to fix the cds and burn them on newer cds for $5 to cover my time and mailing charges.
  
  
  • Re: Fix: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Richard - 31st Oct 2004 16:29
    I've got a Sony P5, which has bombed out with that message. Timing not so good as last night went to a really nice ball, and all the pictures and MPEG videos were on the same Memory stick. I've not got Easy CD 6. I've got Nero6. Any idea what the application actually does, and if any other app may also do the same? Love to know a way to recover..... Richard United Kingdom
    
    
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
  Brad
  - 25th Jul 2004 19:21
  Hi, thanks for the good advise. I took a small screw driver and move the two tabs that are on each side of the camera's drive. Moved them in just slightly, which corrected my disk error problem. Thanks all,
  Brad
  
  
  • Re: Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions Harley - 2nd Aug 2004 14:40
    Brad...I am not sure which tabs you moved...could you clarify further...I am not sure I am moving the right things...thanks for any help you can offer.
    
    
• Re: C:13:01 Disk Error on Sony Mavica FD-71 Possible Solutions
  dave gunn
  - 11th Sep 2004 4:25
  HOW DO YOU FORMAT A FLOPPY ON YOUR COMPUTER?