JVC GR - DVL300

E04 Unit in safeguard mode : Remove and Reattach Battery

I have had this same problem since my warranty ran out on my JVC DV camcorder. When I turn it on to record or play, a code appears on the display screen "E04 Remove and reattach battery. Unit in safegaurd mode." I have tried to remove the battery and replace it and I have the head cleaned. Twice I have brought it in for repairs but over time the same thing comes up. Can any one tell me what causes this and how to rectify it.

Reply

• Re: JVC GR - DVL300
  frank
  - 16th Dec 2003 20:10
  I hate to tag onto your e-mail, but my JVC dv camera, same model, is giving me the exact same problem. Just yesterday actually, I have no idea what to do now. It's inoperable as far as I know. I thought the manual would at least explain what each code E01-E06 meant. Now I guess I have to find a JVC dealer in Europe...
  
  
  • Re: Re: JVC GR - DVL300 Frans - 11th Jan 2004 22:17
    had the same E04 problem with a different JVC cam (DVX88) - was told in the service center that one should only use JVC tapes - I was using Sony,TDK etc tapes - cam was cleaned and flat cylinder was replaced.
    
    
    • Re[3]: JVC GR - DVL300
      advisor
      - 12th Sep 2008 19:30
      THIS SECTION IS OBSOLETE, AND ANY QUESTIONS POSTED IN HERE WILL "NOT" RECEIVE A REPLY.
      
      
  • Re[2]: JVC GR - DVL300 YOSSI - 6th Dec 2005 8:07
    DEAR SIR I HAVE A LAB IN ISRAEL.I CAN REPAIR ANY PROBLEM OF JVC CAMERA. THE PROBLEM CAN CAME WITH ANY COMPANY OF CAMERA THAT YOU WELL BUY. Yossi Cohen SVC-Digital Service and Support Mobile:+9725445703238 YOSEF@SVC.CO.IL WWW.SVC.CO.IL
    
    
  • Re[2]: JVC GR - DVL300 YOSSI - 6th Dec 2005 8:11
    DEAR SIR I HAVE A LAB IN ISRAEL.I CAN REPAIR ANY PROBLEM OF JVC CAMERA,I HAVE PART`S THAT I BUY FROM JAPAN . THE PROBLEM CAN CAME WITH ANY COMPANY OF CAMERA THAT YOU WELL BUY. Yossi Cohen SVC-Digital Service and Support Mobile:+9725445703238 YOSEF@SVC.CO.IL WWW.SVC.CO.IL
    
    
  • Re[2]: JVC GR - DVL300 Jaime - 30th Jan 2006 7:18
    THE JVC GR-AXM225U FIX FOR ME WAS TO OBSERVE THE TAPE WHEN IT IS INSERTED BY REMOVING THE CASSETTE HOLDER COVER. I HAVE NOTICED THAT THE TAPE CANNOT BE READ BECAUSE THERE WAS A "LIP" ON THE TAPE ITSELF THAT RESTRICTS THE CAMERA FOR READING IT. I BROKE THE "LIP" OFF OF THE TAPE (NOT ANYTHING ON THE CAMCORDER) AND VIOLA, IT WORKS. THIS IS WHY JVC WANTS YOU TO ONLY BUY THEIR TAPES, POBABLY BECAUSE OF THE DESIGN OF THE TAPES ITSELF. SO, TO MAKE THIS COMPLETELY UNDERSTANDABLE, Y O U A R E U S I N G T H E W R O N G T A P E. enjoy!!
    
    
  • Hello, blessing - 28th Feb 2007 15:53
    Hello, Please this is my private email address you can contact me through this email: blessingjomo320@yahoo.co.jp My dear good friend, My name is Blessing Jomo I am single girl and my senior brother ,we lost our parents in respect of the civil war that broked out in sept 2002 in our country. we are lucky that we was taken to a place by some good sameritans who have families here,in abidjan. we are staying in a missionary refugee camp for people displaced by the crisis in my country. I would like to appeal to you confidentialy to assist us concerning our late father's deposit here in Abidjan of $10,000,000 ( Ten million USD). we want to move out of here because the crisis that started here over 4 year now is still on and there is no sign that it will be well with the country for now. Also the condition in this camp is not condusive for us, life is very hard here. Can we trust you to provide your account and a place for us to stay? Can we also trust you to safe keeping this fund when it is transfered to your account?. If you are willing to help us please indicate in your next mail and let us know , give us your telephone number and you can reach us with tel number 225 06 30 78 63 for the modelities of the transaction. God bless you, Miss Blessing Jomo blessingjomo320@yahoo.co.jp
    
    
  • Re[2]: JVC GR - DVL300
    JB38
    - 17th Aug 2008 16:16
    DO NOT MAKE ENQUIRIES UNDER THIS HEADING AS IT IS OBSOLETE, ALWAYS ASK YOUR QUESTION IN "POST NEW MESSAGE" (BLUE PRINTING) AT THE TOP OF THE PAGE. ANY QUESTION ASKED IN THIS SECTION WILL "NOT" RECEIVE A REPLY.
    
    
  • Re[2]: JVC GR - DVL300
    advisor
    - 12th Sep 2008 19:28
    THIS SECTION IS OBSOLETE, AND NO REPLIES CAN BE GIVEN TO ANY QUERIES POSTED IN IT.
    
    
• Re: JVC GR - DVL300 Lance Hollandsworth - 17th Dec 2003 7:22
  Well we were just on our Vacation with our toddler who's about to walk. I see her about to walk and turn on the camera. This after I've been running it all night...with no problems. She starts to walk....I press record. And this error comes up. We had a chance to record our baby's first steps and nada. I want to sue them.
  
  
  • Re: Re: JVC GR - DVL300
    anonymous
    - 17th Dec 2003 16:13
    I have had similar problems since my son was born four years ago. It is very frustrating to say the least. I have sent a message to JVC and I am awaiting a response. I will post it as it arrives. Let me know if you have any luck on your end.
    
    
• Re: JVC GR - DVL300
  Lauren
  - 20th Dec 2003 23:02
  I have a JVC video camera, model gr-dvl 805, and I have gotten an error, E01, and I don't know how to fix it. Is it possible to fix it yourself, or do I need to bring it in to my nearest JVC repair store?
  
  
• Re: JVC GR - DVL300 Brandon Jackson - 25th Dec 2003 16:33
  Amazing. It's like all of the GR-DVL300s started breaking at once. Can you beleive it? No problems with mine until today -- yep, Christmas morning. It's throwing a E04 and will not reset no matter how long it has been off. The tape carrier motor does seem to be making a different noise -- wonder if it's related to that. If anyone hears anything, please post.
  
  
• Re: JVC GR - DVL300 Tabitha Greer - 25th Dec 2003 18:15
  I MIGHT HAVE THE ANSWER YOU NEED!!!!!!!!! Upon getting our usually perfect acting camcorder ready to record our family open our Christmas gifts this morning... A blue screen of death appeared. Reading: ERO4 Camera in safeguard mode, remove and replace battery... the same problem as most of you... WELL... upon getting very frustrated, and upset.. I FOUND A WAY TO FIX OURS, AND IT IS NOW WORKING PERFECTLY!!!! Right as we would turn it into M mode (manual I believe..?)... the mode where it records... anyways.. that is when we would get the error.. but RIGHT before that would happen.. it would seemingly be working for about 1 second. I thought perhaps you could try to eject the tape in this short window of time. As soon as you remove the battery (or unplug the power cord), and plug it back in, be pushing the eject button at the same time (after you've turned it to the M mode) and PRESTO.. it should eject.. we found out our problem was that it had started to eat the tape. We simply pulled it all out, popped in a new vhs-c, and BOOM: OUR CHRISTMAS CAN BE RECORDED!!!! I hope this helps you!!!! YAYYYYYY
  MERRY Christmas!!
  Please email me and let me know if this helped you!!
  
  
  • Re: Re: JVC GR - DVL300
    Meagan
    - 20th Apr 2004 1:40
    This worked for my video cam!! Cam manual didn't have the answers...glad I could find them online! Thanks for helping me out!!
    
    
  • Re[2]: JVC GR - DVL300 Kam - 8th Jul 2006 23:15
    Thanks for the tip u left on the internet. I had the same problem E04 and tried your solution and it worked. It is the cassette as I have been using ony and tdk as jvc's are quite hard to get hold of and expensive.
    
    
• Re: JVC GR - DVL300 Chris - 26th Dec 2003 12:50
  i was very happy when I read that you have all the answers I need, but the things you wrote doesn´t really work! me camcorer does not eject the tape in this one second after turning power on!
  
  
• Re: JVC GR - DVL300
  - 28th Dec 2003 20:36
  Just a follow-up, I've been reading another forum and there's a guy who recommended tapping on the side of the camcorder -- I tried it and it worked like a charm. Got my camcorder working again!!
  Fabio
  
  
• Re: JVC GR - DVL300 Mark - 30th Dec 2003 2:41
  I got an error E06, Please remove and re-attach the battery. The cam was indeed eating up the tape. It got worse each time you reinstalled the battery and tried to re-start the camera. It just ate a few more inches of tape each time, until the tape actually broke!
  
  The tape up-take mechanisim had stopped bringing the tape back into the cassette after an attempted play/record operation.
  
  I took it in for service and they claimed to have repaired the "Tape Transport/Loading Mechanisim".
  
  I'm a service tech myself and keep the machine in an "ultra-clean" state, so this explanation makes no sence to me!
  
  I think there is either a design or manufacturing flaw with this cam. If it destroys any more of my commercial (paid for) shots, I'll be seeking damages from JVC. This cam isn't even a year old!
  
  Mark
  
  
  • Re[2]: JVC GR - DVL300 kevin - 22nd Jun 2007 4:08
    how can i get repair manuals for camcorders all jvc canon samsung panasonis thanks alot
    
    
• Re: JVC GR - DVL300
  Chris
  - 30th Dec 2003 23:19
  I have the same problem. It sure seems weird that everyone is experiencing it around the same time.
  
  
• Re: JVC GR - DVL300 William Wong - 1st Jan 2004 3:34
  I had the same problem with an Eo4 error. With the tape removed, I tapped the tape cover several times with my knuckle and then reloaded the tape. It worked!!! I wonder what is loose in the camera. Please, if anybody finds out, please post.
  
  
  • Re: Re: JVC GR - DVL300
    V
    - 3rd May 2004 0:42
    It really DOES work!