Re: SONY C:13:01 ERROR

I too had problems with this and found the solution, which I think everyone here will benefit from. After searching everywhere on the internet, none of the solutions provided help me out. Here's what I found. The problem is that if you ever use the memory stick on other camera besides the Sony DSC-F707 or format the memory stick on a computer instead of using the camera's format feature, then you will experience the "Memory Stick Error C:13:01" problem. Here's the solution that finally worked for me. Take any lead pencil. Take the eraser and rub it on the gold contacts on the memory stick as if you are erasing writing on paper. Do this for about 30 seconds or more until you get all the gold contacts. Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature. CAUTION: NEVER FORMAT YOUR MEMORY STICK ON OTHER CAMERAS, USING A COMPUTER WITH A MEMORY STICK READER OR USING WINDOWS XP WITH A USB CABLE PLUGGED TO THE CAMERA. IT DOESN'T WORK. FORMAT YOUR MEMORY STICK USING THE CAMERA'S BUILT IN FUNCTION ONLY.
Hope it helps and best regards.

Reply

• Re: Re: SONY C:13:01 ERROR
  Bandi
  - 22nd Nov 2004 18:11
  My Sony DSC-F717 developed the dreaded C:13:01 memory stick error problem. I tried everything I thought was reasonable: on/off a few times, changed memory sticks, reformatted the first stick with a USB stick reader (the format function in the camera was blocked, reformatted another stick in another Sony camera, reinserted a memory stick several times into the drive (suggested in manual), reset the camera functions with the small button near the stick drive. Nothing worked! I avoided physically abusing the camera in fear of adding to the camera's problems. I read where someone in great frustration shook the camera and fixed it!
  Just before sending it away to be repaired, I thumped it in my palm. IT WORKED! I hesitate to suggest a hard knock, but a soft bump got my camera working again.
  
  
  • Re[3]: SONY C:13:01 ERROR
    Bonnie
    - 19th Jun 2006 21:03
    I tried shaking my camera and hitting the side a little. It worked. I got rid of the memory card error. Thanks!
    
    
    • Re[4]: SONY C:13:01 ERROR
      gail
      - 20th Jun 2008 14:20
      Okay, thank goodness for this site. Albeit it was a bit late and the import event did not get memorialized but my DCS-F717 is fixed from the dreaded error. Tried the eraser to no avail, but did try the gentle thumping all around the camera and it worked, go figure...
      
      
  • Re[3]: SONY C:13:01 ERROR Hugo Velazquez - 22nd Aug 2006 23:31
    Hey, I have tried so many different approaches as to how to solve this error. I have a DSC-F707. I have 3 - 128mb memory sticks and 1 - 64mb memory stick, all Sony and all the sudden non of them were reading it would pop up the same error. I tried the ERASER, I tried messing with the little prongs inside the camara that touch the memory sticks, I tried inserting each memory stick rapidly for more than 10 times and nothing ever worked. My last resort was this post. BANG THE CRAP OUT OF YOUR CAMARA, in everywhich angle. The firt 5 blows didnt do it so I tried different areas to bang the camara and after like 10 times hitting it hard and softly with my palm it finally started reading ALL the memory sticks. I formatted them quickly just incase but I dont think that was the problem with my memory sticks. THANKS SOOOOOOOO MUCH FOR THIS POST. I strongly recommend banging your camara to and extent that you dont break it if all else fails. HUGO
    
    
  • Re[3]: SONY C:13:01 ERROR Hugo Velazquez - 22nd Aug 2006 23:32
    Hey, I have tried so many different approaches as to how to solve this error. I have a DSC-F707. I have 3 - 128mb memory sticks and 1 - 64mb memory stick, all Sony and all the sudden non of them were reading it would pop up the same error. I tried the ERASER, I tried messing with the little prongs inside the camara that touch the memory sticks, I tried inserting each memory stick rapidly for more than 10 times and nothing ever worked. My last resort was this post. BANG THE CRAP OUT OF YOUR CAMARA, in everywhich angle. The first 5 blows didnt do it so I tried different areas to bang the camara and after like 10 times hitting it hard and softly with my palm it finally started reading ALL the memory sticks. I formatted them quickly just incase but I dont think that was the problem with my memory sticks. THANKS SOOOOOOOO MUCH FOR THIS POST. I strongly recommend banging your camara to an extent that you dont break it if all else fails. HUGO
    
    
    • Re[4]: SONY C:13:01 ERROR
      Gary
      - 28th Nov 2008 2:09
      Well, here it is end of 2008 and my Sony DSC-F717 was suddenly no longer able to read any memory stick that I have. After trying many diffiernt things, thumping or banging on the camera had occured to me and I had sort of tried it, but with no success. After reading your postbout the error, I decided to bang the camera a little more aggressively with my hand and suddenly it worked again - like a bad string of Christmas lights. Unbeleivable! Missed my Thanksgiving shots today, as I didn't know about this fix, but I'll be ready for Christmas 2008. Thanks!!
      
      
  • Re[3]: SONY C:13:01 ERROR
    ANTHONY
    - 1st Jan 2007 20:45
    I too have the dsc-F717. I tried everything, the erasure, formating with FAT, formatting with the A:8192. Nothing worked. But the slight bump suggested here got it to working again. Thanks.
    
    
  • Re[3]: SONY C:13:01 ERROR
    Wynde
    - 16th Jan 2007 20:09
    You are wonderful!! After trying the eraser trick without success several times. I kept reading and found you "CURE ALL REMEDY" and don't know why I didn't try it sooner, (maybe that explains why at one time it started working again), but after thumping it against the heel of my hand it worked fine, on both of my memory sticks,(I had bought a new one in hopes that this would fix it). I can't thank you enough for this simple yet wonderful fix.
    
    
  • Re[3]: SONY C:13:01 ERROR Robert Ct - 28th Jan 2008 21:19
    Just a note to inform you that I have had this problem twice - Once 2 years ago while it was still under guarantee (DSC-F717) - Sony said it had nothing wrong and that I should refrain from using other than their memory sticks... Anyway, this morning, it started again with the memory error - same dreaded message - ... I hesitated before banging it but decided to do it anyway - just a slight thumb on the lens cylinder - It WORKED!!! - Tried it will all my memory stick (even my newer Lexar 4 GIG stick!). Thanks again for the tip! Robert
    
    
  • Re[3]: SONY C:13:01 ERROR
    Nermin
    - 24th Oct 2008 4:51
    I have DSC-H7. I tried everything, formating with FAT, Inserting, Nothing nothing nothing worked. I decided to bump as suggested here.... Miracle! After I bump crap out of my new camera it is working again. Thanks.
    
    
• Re: Re: SONY C:13:01 ERROR
  Ayan Sarkar
  - 16th Dec 2004 16:01
  Robert,
  
  Your tip saved my life. I encountered the same problem and the eraser trick helped me recover some precious pictures from my memory stick (I didn't even have to format it).
  
  Thank you,
  Ayan
  
  
• Re: Re: SONY C:13:01 ERROR Brar - 14th Jan 2005 5:18
  Bought Sony Camcorder and sandisk 128 MB to enhance the capacity. San disk developed Memory Stick Error C:13:01 even letting me use once. Horrible.
  
  
• Re[2]: SONY C:13:01 ERROR
  David
  - 23rd Feb 2005 22:46
  Wow! Amazing man it worked perfectly.
  
  
• Re[2]: SONY C:13:01 ERROR Frank Serina - 5th Mar 2005 4:12
  Thanks, Robert! I tried this on my 512mb Memory Stick Pro and it worked the first time...Much appreciated!!!
  
  Frank
  
  
• Re[2]: SONY C:13:01 ERROR David Campesino - 14th Apr 2005 10:09
  i have got a sony DSC F717 and yesterday i bought a new Sandisk memory stick pro 512MB.
  I receive the same error from the camera. I tried that trik with two diferent kind of erasers, introducing the stick a lot of times in the camera, formated the stick several time with the funtion of the camera (also in the laptop, in FAT format).
  
  Always the same... i have a normal stick from sony (32MB) and it works properly.
  
  Format works in the camera and in the sony laptop. I can load Photos through the laptop and format them, but not see them...
  
  I didn´t get to make any photograf using this memory stick.
  
  FORMAT ERROR C:13:01
  
  I don´t know if the memory stick is faulty or if i´m doing anything wrong...
  
  Please help...
  
  
  • Re[3]: SONY C:13:01 ERROR David Campesino - 7th Jun 2005 16:21
    i am answering myself... Memory stick was defective, i´ve got a new one and it works...
    
    
    • Re[4]: SONY C:13:01 ERROR
      francois
      - 27th Aug 2005 12:06
      I use the F717 for several years. Suddenly, error C:13:01 ! I tryed my second memory card, and OK no problem. I thought the first one is out of order. But 1 month later the second one did error the same !! I thought maybe sony introduce a program to oblige us buy new cards if use too much/too many years. I buy a new one. But 20 pictures later, suddenly Error the same !!!!! So I typed on google and found this board. No rubbing pen here so I fold a paper and try to "clean" the gold contacts of the card. put it in the camera, it was still not working (error the same) then format it as usual inside the camera, and now my camera and the said dead card is brought to life again ! let me tell you my opinion. The fact are I saw some "not looking the same" areas on the card. but contacts are not used as I manipulate so few, maybe less than 5 times from the time I buy the camera. But I noticed on other camera before some appliances uses too much electricity (amps) on very small contacts. And later on they become faulty contact devices. Already seen some clean looking AS NEW relay gold contacts but the electricity didn't pass thru ! it is a matter of the very small scale. and we can see on the extremely useful website of our friend http://hbar.servepics.com/~val/text/f707/ that on the memory card bay is is written something about a fuse 1,4 amp. is it about the complete camera or only the bay ? but if 1,4 amp has to pass the memory card contacts so we can understand easily. It is a fact some cards consumes a lot of power. the reason why I got problems only 2 days later with a new card, is because one I have a contact problem, not only the card contacts have a problem, but also the ones inside the camera. So it is necessary to well clean the camera contacts also otherwise it will damage the cards contacts too.
      
      
• Re[2]: SONY C:13:01 ERROR J - 9th Aug 2006 22:58
  Thank you very much. I am most grateful. It worked like a charm... I would guess the contacts oxidize and the eraser removes some of the surface molecules - surface which builds up and effects the electrical conductivity, -electrical integrity, of the contacts.
  
  
• Re[2]: SONY C:13:01 ERROR
  Ruth Ann
  - 8th Apr 2007 18:36
  Your suggestion worked for me. (It's 2007, three years after your posting!)
  
  I bought a Sony DSC-W5 second-hand along with a San Disk 512 MB Memory Stick PRO. The memory stick gave the C:13:01 error right off the bat. So I have no idea what was done to it before.
  
  But now we are back in business. Very grateful for this discussion forum.
  
  
• Re[2]: SONY C:13:01 ERROR
  Sarah
  - 15th Jun 2007 14:28
  You legend, thankyou so much! It worked perfectly, although i didnt think it would :)
  
  
• Re[2]: SONY C:13:01 ERROR
  Sandra
  - 24th Oct 2007 19:57
  Awesome and thanks. I have an old Sony with floppy and did a variation with setup that worked.