Re: SONY C:13:01 ERROR

I too had problems with this and found the solution, which I think everyone here will benefit from. After searching everywhere on the internet, none of the solutions provided help me out. Here's what I found. The problem is that if you ever use the memory stick on other camera besides the Sony DSC-F707 or format the memory stick on a computer instead of using the camera's format feature, then you will experience the "Memory Stick Error C:13:01" problem. Here's the solution that finally worked for me. Take any lead pencil. Take the eraser and rub it on the gold contacts on the memory stick as if you are erasing writing on paper. Do this for about 30 seconds or more until you get all the gold contacts. Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature. CAUTION: NEVER FORMAT YOUR MEMORY STICK ON OTHER CAMERAS, USING A COMPUTER WITH A MEMORY STICK READER OR USING WINDOWS XP WITH A USB CABLE PLUGGED TO THE CAMERA. IT DOESN'T WORK. FORMAT YOUR MEMORY STICK USING THE CAMERA'S BUILT IN FUNCTION ONLY.
Hope it helps and best regards.

Reply

• Re: Re: SONY C:13:01 ERROR Curtis Newman - 1st Apr 2004 2:25
  I have a Sony DSC-F717 And this did the trick. Take a pencil and use the eraser on the gold metal portion of the Memory Stick. Stick in in the camera and turn it to Setup befor turning it on. Then turn it on and reformat the Memory Stick with the Cameras Format Function. Voila! I'm good to go. I tried the other methods to no avail. Thanks, Thanks and Thanks.
  
  
• Re: Re: SONY C:13:01 ERROR
  - 18th Apr 2004 1:58
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• Re: Re: SONY C:13:01 ERROR
  erotic1
  - 13th Jul 2004 3:29
  same problem with new dsc-p32.. had camera about 45 days and then all the sudden memory stock error... the memory stick works fine in my other 2 sony cams but no other sticks work in this camera now.. i called sony she said rest the camera but does not work either. She said take it to nearest auth sony center which 380 miles away in California... I am also past my 30 day return so now im screwed.. sony will not even acknowledge this problem on there web site either.. i told her to make sure she notes that in her report that they should at least acknowldge this as a know problem or defect.. this stinks!
  the pencil trick did not work either..
  
  
• Re: Re: SONY C:13:01 ERROR
  John
  - 8th Aug 2004 4:45
  Thank you so very much. This was quite the upsetting thing as my memory card was only 60 days old and I didn't want to have to deal with any longer.
  
  
• Re: Re: SONY C:13:01 ERROR
  Rhonda
  - 16th Aug 2004 22:23
  Hi Robert,
  I was ready to throw away my memory stick when it dawned on me to type the error message into Google. I found your posting, did what you said and "Presto"! It worked! Thank you for saving me many $$$.
  Rhonda
  
  
• Re: Re: SONY C:13:01 ERROR Todd Pekats - 1st Sep 2004 9:49
  Robert,
  I agree with your approach, I did the same. I am concerned that the issue is with the contacts inside the camera it self. I cleaned the memorystick contacts and still intermitantly receieve the problem. I used a special micro abrasive file to perform this so I know that I removed the oxidation. Any other ideas?
  
  
• Re: Re: SONY C:13:01 ERROR Saif - 9th Sep 2004 8:54
  Another possible problem - version...
  I got this error using a SanDisk Memory Stick PRO - 256 mb....
  I am running a Sony MVC FD100 - so yea...
  I think it\'s just not compatible. I cannot REACH the copper readers to do the trick, and the format was refused.
  If anyone else has a suggestion in dealing with c:13:01 - I\'d love to hear it - because 70$ for 256 is alot better than 100$.
  
  
• Re: Re: SONY C:13:01 ERROR Dave Kenny - 18th Sep 2004 14:33
  Amazing! It worked on the first attempt. The eraser must be essential because I had already tried using set-up to format the stick. I had used the memory stick in a newer Sony camera and had performed some renaming options on the files while they were on the stick in my PC. I suspect the latter is what tripped things up. Thanks.
  
  
• Re: Re: SONY C:13:01 ERROR Dave Kenny - 18th Sep 2004 14:36
  Another thought. For my camera, it may be purely due to oxidation on the contacts. I had the camera and the sticks at the beach. It was VERY humid and condensation was a recurring issue. I found that all of my sticks needed similar cleaning. Thanks again.
  
  
• C:13 01 Memory Stick Error DSC F707
  Jim Dutroit
  - 23rd Sep 2004 23:52
  I just bought a SanDisk 512 MB Memory Stick Pro from a trusted camera dealer. One showroom guy told me it would not work in my camera, a second guy told me it would work.
  What do you know, it doesn\'t! So I searched the internet and found your Eraser Solution and got pretty psyched until I tried it. It seems the contacts you mentioned have to be touched by the eraser. Well that just is not possible because there are plastic ridges elevated above the contacts protecting them. The eraser just gets chewed up without any touching or cleaning of the contacts. I have tried a Q tip to get in there as well and it does not work either.
  When I put the stick into my Sony DSC F707 and select SET UP, it shows the error message and an EXIT button, then I am able to bypass the error and bring up the Format selection, but when I choose Format OK it does nothing but bring me back to the error message.
  Any suggestions would be very much appreciated otherwise I will have to mail this item back to the camera dealer.
  Thanks,
  Jim
  
  
  • Re: C:13 01 Memory Stick Error DSC F707 Antonio Mendes - 12th Oct 2004 13:23
    I have exactly the same problem with the same camera. when I try to format OK it just brings me back to the previous error menu. Do you know of any soluttion??
    
    
    • Re: C:13 01 Memory Stick Error DSC F707 Jim Dutroit - 20th Oct 2004 20:07
      I ended up returning the Memory Stick to the dealer for a refund.
      
      
  • Re: C:13 01 Memory Stick Error DSC F707
    erich
    - 31st Dec 2004 8:49
    en mi caso sucede lo mismo , no se si pudieran enviar alguna solucion , o algun tip para que funcione mi camara de antemano gracias ............ thank you
    
    
    • Re[2]: C:13 01 Memory Stick Error DSC F707 Rogelio Lopez - 8th May 2006 10:46
      Desafortunadamente las camaras digitales igual que las computadoras tienen un limite de memoria, y en este caso la DSC F707 el limite es de 128 mb
      
        See 1 more comment...
      
      
    • C:13 01 Memory Stick Error DSC h2
      david
      - 28th Oct 2006 17:31
      tengo una sony dsc h2 y tengo el mismo problema con ese error segun los comentarios aparentemente las memory salieron de fabrica con un problema tecnico y las estan vendiendo re bajas para sacarselas de encima en las pro duo y en las duo que sacaron este año igual si alguien sabe si es correcta esta info digalo
      
      
    • Re[2]: C:13 01 Memory Stick Error DSC F707
      paola
      - 7th Oct 2007 17:43
      tengo el mismo problema ...pero la memory stick me funcionaba a la perfecccion si logre sacar todas las fotos ...... pero ahora al querer descargarlas aparece ese error !!!!!!!!!! q que se puede hacer en ese caso?
      
      
    • C:13 01 Memory Stick Error DSC F707 david soler - 22nd Oct 2007 22:04
      Hola; he tenido este error de acceso a la memoria, con una ligera presión con el dedo gordo de la mano que sujeta la camara se soluciona. A mi humilde entender la cámara ya tiene unos cuantos años y le falta ajustar un poco los tornillos. Mi problema es encontrar una memoria de 128 memory stick monda y lironsa, un saludo
      
      
    • C : 13 : 01 Memory Stick Error DSC - P43 Sofia - 15th Jul 2008 14:37
      Tengo una camara sony con el mismo problema, error C:13:01, no funciona con esa memoria pero con otras si, y yo lo que quiero es recuperar esas fotos. Si alguien sabe como puedo hacer le pido por favor que me ayude. Muchas gracias.
      
      
  • Re: C:13 01 Memory Stick Error DSC F707
    Volker Groehn
    - 20th Jan 2005 21:01
    Hi, Jim, the first showroom guy seems better informed. I encountered the same problem with a brand new SanDisk 1024 MB Memory Stick Pro. The compatibility list on Sony's page http://www.sonydigital-link.com/memstick/compatibility/compatibility.asp?l=en&f=dsc tells me that any Pro-Version is not compatible to DSC-F707. One needs at least DSC-F717. My troublesome memory stick works fine on a Cybershot DSC-V1 - so I think the guys from Sony are right.