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Re: SONY C:13:01 ERROR

Robert Roque Posted Jan 20, 2004, in response to:anonymous

I too had problems with this and found the solution, which I think everyone here will benefit from. After searching everywhere on the internet, none of the solutions provided help me out. Here's what I found. The problem is that if you ever use the memory stick on other camera besides the Sony DSC-F707 or format the memory stick on a computer instead of using the camera's format feature, then you will experience the "Memory Stick Error C:13:01" problem. Here's the solution that finally worked for me. Take any lead pencil. Take the eraser and rub it on the gold contacts on the memory stick as if you are erasing writing on paper. Do this for about 30 seconds or more until you get all the gold contacts. Put the stick in the camera, switch to 'Setup', then turn the camera on. The 'C:13:01' error will automatically disappear. At this point, quickly format the memory stick using the camera's format feature. CAUTION: NEVER FORMAT YOUR MEMORY STICK ON OTHER CAMERAS, USING A COMPUTER WITH A MEMORY STICK READER OR USING WINDOWS XP WITH A USB CABLE PLUGGED TO THE CAMERA. IT DOESN'T WORK. FORMAT YOUR MEMORY STICK USING THE CAMERA'S BUILT IN FUNCTION ONLY. Hope it helps and best regards.

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47 comments, pages:   « 1 2 3 4 5 »

    Re[2]: SONY C:13:01 ERROR

     Sandra Posted Oct 25, 2007

    Awesome and thanks. I have an old Sony with floppy and did a variation with setup that worked.

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    Re[2]: SONY C:13:01 ERROR

     Sarah Posted Jun 16, 2007

    You legend, thankyou so much! It worked perfectly, although i didnt think it would :)

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    Re[2]: SONY C:13:01 ERROR

     Ruth Ann Posted Apr 09, 2007

    Your suggestion worked for me. (It's 2007, three years after your posting!) I bought a Sony DSC-W5 second-hand along with a San Disk 512 MB Memory Stick PRO. The memory stick gave the C:13:01 error right off the bat. So I have no idea what was done to it before. But now we are back in business. Very grateful for this discussion forum.

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    Re[2]: SONY C:13:01 ERROR

     J Posted Aug 10, 2006

    Thank you very much. I am most grateful. It worked like a charm... I would guess the contacts oxidize and the eraser removes some of the surface molecules - surface which builds up and effects the electrical conductivity, -electrical integrity, of the contacts.

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    i have got a sony DSC F717 and yesterday i bought a new Sandisk memory stick pro 512MB. I receive the same error from the camera. I tried that trik with two diferent kind of erasers, introducing the stick a lot of times in the camera, formated the stick several time with the funtion of the camera (also in the laptop, in FAT format). Always the same... i have a normal stick from sony (32MB) and it works properly. Format works in the camera and in the sony laptop. I can load Photos through the laptop and format them, but not see them... I didn´t get to make any photograf using this memory stick. FORMAT ERROR C:13:01 I don´t know if the memory stick is faulty or if i´m doing anything wrong... Please help...

    Comment 1, Last comment by francois Aug 28, 2005

    Thanks, Robert! I tried this on my 512mb Memory Stick Pro and it worked the first time...Much appreciated!!! Frank

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    Re[2]: SONY C:13:01 ERROR

     David Posted Feb 24, 2005

    Wow! Amazing man it worked perfectly.

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    I just bought a SanDisk 512 MB Memory Stick Pro from a trusted camera dealer. One showroom guy told me it would not work in my camera, a second guy told me it would work. What do you know, it doesn\'t! So I searched the internet and found your Eraser Solution and got pretty psyched until I tried it. It seems the contacts you mentioned have to be touched by the eraser. Well that just is not possible because there are plastic ridges elevated above the contacts protecting them. The eraser just gets chewed up without any touching or cleaning of the contacts. I have tried a Q tip to get in there as well and it does not work either. When I put the stick into my Sony DSC F707 and select SET UP, it shows the error message and an EXIT button, then I am able to bypass the error and bring up the Format selection, but when I choose Format OK it does nothing but bring me back to the error message. Any suggestions would be very much appreciated otherwise I will have to mail this item back to the camera dealer. Thanks, Jim

    Comments 3, Last comment by Volker Groehn Jan 21, 2005

    Re: Re: SONY C:13:01 ERROR

     Brar Posted Jan 14, 2005

    Bought Sony Camcorder and sandisk 128 MB to enhance the capacity. San disk developed Memory Stick Error C:13:01 even letting me use once. Horrible.

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    Robert, Your tip saved my life. I encountered the same problem and the eraser trick helped me recover some precious pictures from my memory stick (I didn't even have to format it). Thank you, Ayan

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