JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions Lee Vine - 24th May 2006 3:27
  I have a jvc gr-d30u that when powered up has no display. We can not see images through the view finder either. There is a lans cap notification when first powered up bue we have removed the cap and still get the message. All menu screens seem to work but we cannot use the lcd or viewfinder to record video.
  Is it broken or are we doing something wrong?
  Lee
  
  
  • Re[2]: JVC service or questions JB38 - 24th May 2006 6:21
    Explanatory e-mail sent on "free" repair being offered on this manufacturing problem.
    
    
  • Re[2]: JVC service or questions
    Gailyn
    - 6th Dec 2006 20:52
    I don't believe that you are doing anything wrong. My camera, same model, has the same exact problem. One day I was filming my son at his football game and the next, my screen went black. I can here old recordings, but I have not picture. I also, keep getting the lens cap promt, although it is not on the lens. Any solutions? Thanks gbrownjo
    
    
• Re: JVC service or questions Paul Armendariz - 24th May 2006 6:51
  Model GR-D30U
  
  LCD screen keeps saying "Condensation, Operation Paused" and won't play or record. It started sporadically, but now it is constantly on.
  
  
• Re: JVC service or questions tom - 24th May 2006 20:15
  HAve a tv hd-61g787. I do not get any auido out of any outputs?
  
  
• Re: JVC service or questions Chris - 24th May 2006 21:27
  I have a JVC camcorder that has turned up an error code (of course its just when I want to take it on a trip too!). It displays "E03 unit in safeguard mode please remove and reinsert tape". Needless to say, reinserting the tape doesn't solve the problem. When I remove the tape and turn the unit on without a tape, it gives me "E06 unit in safeguard mode please remove and reinsert battery" instead. Can anyone help me with what could be wrong with my camcorder?
  
  
• Re: JVC service or questions
  Tim
  - 25th May 2006 2:38
  I am getting an "E02 unit in safeguard mode remove and reattach battery" message on my JVC GR-SXM920U compact vhs camcorder. I have remove, charged and reattach the battery. Can you provide any help? Thanks for your service.
  
  
  • Re[2]: JVC service or questions JB38 - 30th May 2006 6:38
    Explanatory e-mail sent to the e-mail address provided by you to Pechorins was returned as undeliverable.
    
    
• Re: JVC service or questions cheryl - 25th May 2006 14:33
  I have a problem with my gr-d33u saying my lens cap is still on when it is off...any suggestions? even where to send to fix it?
  
  
  • Re[2]: JVC service or questions JB38 - 25th May 2006 15:01
    Explanatory e-mail sent re procedure for "free" repair on this manufacturing fault.
    
    
  • Re[2]: JVC service or questions
    Blair Christensen
    - 26th May 2006 12:40
    I have a friend who is having the same problem.
    
    
• Re: JVC service or questions Yuzevych - 25th May 2006 14:46
  I wount to have.
  1) Insruction in Russian
  1) Insruction in English
  Senks.
  
  
  • Re[2]: JVC service or questions
    Query
    - 25th May 2006 18:45
    You dont mention what you want the instructions for!!
    
    
• Re: JVC service or questions
  patty barnes
  - 25th May 2006 20:41
  I have a jvc mini camcorder model #GR-D22U The tape sticks in the machine, screen reads "E04 unit in safegaurd mode eject and re-insert tape" I do that and it just repeats message we have had it for less than two years only used at christmas, and last summer for vacation" Help! what is the problem do I need to take it in? is it worth it? Thanks for any help.
  
  
• Re: JVC service or questions Anthony Nixon - 25th May 2006 21:39
  hi,
  my stereo is really acting up and is starting to bother me a lot. what is happening is that as i am playing a cd on it, it will come up with a message that says "PROTECT" and i cant hear anything when it is doing this. when the stereo does it the message only lasts up to around 10 seconds. please help me!
  
  
  • Re[2]: JVC service or questions John Pritchard - 22nd Nov 2006 6:33
    This happened to me and I called JVC support and they said that there was an internal problem that I could do nothing about. They located an audiosystems repair shop nearest me and told me to go there to get it fixed. They said that if my purchase date was less than a year ago they would cover the costs.
    
    
    • Re[3]: JVC service or questions Jacob Akers - 23rd Nov 2006 17:53
      It seems as though you have a JVC model HX-D7. Me too and it is doing the agonizing "protect" display. It seems to be a common problem w/ this model and I am not about to pay for JVC's faulty design. If you know what the repair shop fixed, I would be pleased to find out. Irritated owner Jacob
      
        See 8 more comments...
      
      
  • Re[2]: JVC service or questions j.r - 14th May 2007 21:43
    HI, umm I have problem with my hx-d7 and every time I turn it on and it says "protect" then shots off please help.. if you have codes or something that works then tell me.. thank you for reading this
    
    
• Re: JVC service or questions Sara - 25th May 2006 22:46
  Hi Stacy,
  I have a JVC GR-DVL300U. I have received the "safeguard mode" - reattach battery message. What should I do? Thanks for your help.
  
  Sara
  
  
  • Re: JVC service or questions Jarrod Wright - 26th May 2006 12:49
    Sorry, I posted this in the wrong area earlier. Hope this is the right spot. Hello, I have a nine-year-old JVC 32" TV, model AV-32720. A week ago the video developed a case of shaky image and horizontal black lines on all video inputs and channels. Sometimes it fixes itself and snaps back into crystal clarity; other times it goes forever, sort of bouncing (but not rolling) up and down. Turning the TV off and on doesn't help, but a VERY gentle tap on the side of the case (either side, middle/top/bottom) can often stabilize the image back into perfect shape. Initial turn-on of the set usually presents a good image. Five minutes or less presents the vertical shakes, so I'll tap and restore the image. A few cycles of that -- maybe 10 minutes into it -- generally stabilizes the image "permenantly" for that viewing until I shut it off again. I yanked off the back and blew some of the collected dust out of the guts. Putting it back together resulted in a stable image for several days. Now we're back again to the liney-shakey-shakes and me playing gentle bongo on the TV. Any ideas at all? Do you think this is repairable? I'd love to keep the set. It's been great.