JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions-AV56P575 BJ Perkins - 2nd Jun 2006 12:27
  So we have a big screen JVC and last night in the middle of watching TV, it turned off. When we unplugged it and waited a few minutes, plugged it back it- the power light came on, it made a few ticking noises and then the power light went off. Never did we get a picture.
  This is like a year and a half old.
  
  Does anyone else have this problem and what can we do to fix it?
  
  
• Re: JVC service or questions
  bpurcell
  - 2nd Jun 2006 12:32
  Hi Stacy ,
  We have a jvc gr-ax227e camcorder that shows error message E00 Flashing .
  THe eject door will not open and no no other operations work.
  The battery is fully charged.
  If you get this message we are about to film a retirement party in 30 mins time .
  If you cannot respond by then we understand ,we are hoping against hope.
  Thanks,
  Brian Purcell.
  
  
• Re: JVC service or questions jerry - 2nd Jun 2006 18:25
  JVC GR-D90U camcorder, lens cap warning stays on, even when lens cap is off. Camera will not work. Once in a while it works but then goes back to black screen.
  
  
  • Re[2]: JVC service or questions JB38 - 2nd Jun 2006 19:17
    Explanatory e-mail sent re "free" repair being offered on this manufacturing fault.
    
    
• Re: JVC service or questions
  Alan
  - 2nd Jun 2006 21:54
  Just a simple question. We have a JVC combination color TV and DVD player . When using EITHER, we have the annoyance of having to read everything that is being spoken, which blocks out a large part of the screen. There is nothing in the menu system or anywhere else that tells us how to get rid of it. Can you tell us what to do?
  
  
• Re: JVC service or questions
  Jan
  - 2nd Jun 2006 22:49
  I have a JVC GR-SXM330U. Tapes are jamming in all modes-Play, fwd. etc. Is there a casette tape head cleaner that might take care of the problem ?
  The tape is wrapping around a capstain(?) with a small rubber tube on it. Any idea of repair cost? thanks, Jan
  
  
• Re: JVC service or questions
  Jon
  - 3rd Jun 2006 1:47
  I have a JVC GR-D22U model DV mini camera. Whenever I turn the camera on, a message "lens cap off" but the view on the LCD/viewfinder is black. The lcd/viewfinder works when I playback. Also on the screen says "sound 16-bit". Is the lens dirty or is it malfunctioning?
  
  
• Re: JVC service or questions koba - 3rd Jun 2006 4:23
  I get a message "Lens Cap" when I turn on my JVC GR-D30U camcorder,but lens cap is off.Please help me.
  tks koba
  
  
• Re: JVC service or questions Dr. S.K. Pattanayak - 3rd Jun 2006 9:12
  Dear Sir,
  I have a compact JVC VHS camcorder model No GR-SXM730.
  Unfortunately the flap(cable) transmitting data to LCD is cut. It being an old model the cable is longer. I want to purchase a new cable. In this regard I want its price and the name of the centre in Delhi from which I can purchase it.
  Awaiting your reply
  Regards
  Dr. S.K. Pattanayak
  ph.09868485853
  
  
• Re: JVC service or questions rusu daniel - 3rd Jun 2006 9:23
  i have a jvc gr-d225 and camera say error e06 unit in safe guard mode please reattach battery. i change the batery and error message persist.
  if anyone can help thank you
  
  
• Re: JVC service or questions
  scott kaiser
  - 4th Jun 2006 12:35
  Hi,
  I'm writing in hopes you can possibly help me out by at least pointing me in the right direction.To begin with,we purchased a JVC HD big screen 2 years ago with 1500 dollars cash at tax time.It's worked fine until recently.the other morning we turned it on and it now has red wavy lines running across the screen in parallel sets from top to bottom.This was about a week ago.I turned it on yesterday to mess around with it and it now has a blue section across the top also.
  We've perused the help forums trying to find a answer for this problem and apparently everybody that bought this same model is having the same problem in the same timeframe.And of course,everybody says no one wants to work on JVC sets anyway.I sent a email to consumer reports and a fairly nasty one to JVC about this matter.I've heard back from consumer reports(basically told me theres nothing they can do)but of course not from JVC yet.Oh,the model number btw is AV-48wp34 in the JVC I Art pro series.
  Needless to say,we are very frustrated about this whole situation.To pay that much money for something and have it last only 2 years is not very pleasing.So,maybe you've heard about this and know which part needs to be changed?I've heard that some parts on this model cost as much as the tv itself!But anyway,any advice help you can provide would be greatly appreciated.It would at least get us going in the right direction.Sorry this is so long,thank you for your time.
  
  Thank you very much,
  Scott Kaiser
  
  
  • Re[2]: JVC service or questions John E. Johnson - 29th Jul 2006 2:13
    You need one or both of the convergence IC's STK392-110 readily available. Remove the front bottom panel and the convergence board is right there, pops out change IC's and probable a done deal. Please email me the convergence setup from your owners manual.
    
    
    • Re[3]: JVC service or questions
      Sharon
      - 30th Sep 2006 18:16
      John, You’re geniuses! Thank you so much for posting this information! We had the same problem with our TV and thanks to your post; we were able to fix it ourselves and saved a tone of money. You have no idea how thankful we are that we ran across your post. Sincerely, Sharon
      
        See 1 more comment...
      
      
    • Re[3]: JVC service or questions
      majeed
      - 15th Mar 2007 20:46
      hi, i have a jvc tv av-48wp34.picture is double,poor convergence.how do i solve this?where do i buy the parts? thanks majeed
      
      
  • Re[2]: JVC service or questions Monica - 25th Sep 2006 21:50
    Please let me know what worked, as I have the same problem after not quite two years. Thanks
    
    
  • Re[2]: JVC service or questions
    ZimmyZim
    - 19th Jan 2008 0:11
    It is this easy! I went ahead and upgraded to the 150 IC's..it took me an hour drive to get the 2 parts (cost me like 25 bucks). I took the Convergence board out by opening the front panel, its right there. Label your wire harnesses, the second one from the left stays on the board and unhooks from the other side. Since I can not solder very good, took the board and the new IC's to the local TV shop and had them do it for me (another 25 bucks). THANK YOU Very Much!