JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  Jason Kurylo
  - 29th Aug 2006 0:03
  I own a TH-M303 DVD player and surround sound system. Yesterday, DVDs suddenly started playback in black and white. My VCR, game system and just plain ol' TV all play back in colour; I've checked and replaced all cables, but the DVD player still produces only B&W. Any thoughts?
  
  
  • Re[2]: JVC service or questions JASON - 23rd Sep 2006 21:02
    mine has just started to do the same
    
    
• Re: JVC service or questions
  Hazel
  - 30th Aug 2006 1:25
  We have Dish satellite. We have 2 other TVs, and we just got a JVC TV, Model C2628, from a friend. It worked beautifully for him, but the TV is snowy (not clear) and the color fades in and out. Please tell us what we can do. We have gone through all menu options and can't find a place to change the "signal" as someone told us we should do. We're at our wit's end.
  Thank you.
  Hazel
  
  
• Re: JVC service or questions lanier - 30th Aug 2006 7:58
  JVC KD-LX3: NEED TO KNOW WHAT THE ERROR 40 MESSAGE MEANS?
  
  THANKS IN ADVANCE
  
  
• Re: JVC service or questions Jake Manabat - 30th Aug 2006 8:00
  Good day!
  
  I forgot the model of my JVC Videocam digital already but I just would like to ask whats the problem with my videocam if it has an error of "Condensation" everytime It passesalmost 20 minutes of recording and then it will stop now from recording.
  
  Hope you can help me.
  
  It will mean a lot.
  
  Thanks in Advance.
  
  
  • JVC service or questions--Condensation
    Helpful
    - 4th Sep 2006 5:35
    There is a sensor on the back part of the tape mechanism. IF the sensor is tripped for some reason it will read the condensation message. Remove the tape and then the battery or power source (if you have not already) and let the unit sit for a while. Then power it back on and try a new tape. IF the problem does not go away...you will need service. JVC (800) 252-5722
    
    
• Re: JVC service or questions Mary Jane Miller - 30th Aug 2006 17:24
  I have just purchased an JVC GZ-MG21U. I am trying to transfer from the camcorder to a DVD-R disc. I have all of the directions given but no luck. Can you help me? Thank you. Mary Jane Miller
  
  
• Re: JVC service or questions Mary Jane Miller - 30th Aug 2006 17:27
  I'll try again. I am having trouble in transfering my video pics on my just purchased JVC camcorder to a DVD-R disc. I have all of the manual instructions but I can't seem to do it. Can you help me. Thank you. MJM
  
  
• Re: JVC service or questions
  Chris
  - 30th Aug 2006 20:03
  I have a av-36050 a 36" JVC tv and I just got it out of storage and all the channels are blocked. so I thing it is the vchip so I go into the menu and go to vchip and turn it off and unblock all the channels but the channels are still blocked. The only channels that you can see are the local school channels. Please help me it is the only tv I have know. I dont have the original remote.
  
  
  • Re[2]: JVC service or questions
    Helpful
    - 4th Sep 2006 5:43
    You will need the original remote and it is available on JVC.com > accessory store > video and put your TV model # in. The manual is also available. Part #s and info below: RM-C341-1A Remote $35.72 LCT0307-001A-A Manual $5.11
    
    
• Re: JVC service or questions Autumn Bell - 31st Aug 2006 0:56
  I have a JVC camera model GR-D90. When I go to use it, the screen is all black. I have tried everything in the manual to fix it, but it just wont fix. When you record something, you can hear the sounds, but you dont see anyting on the screen. How do I get it to work again?
  
  Thanks for the help.
  
  
  • JVC service or questions - CCD malfunction & Repair Qualification
    Helpful
    - 4th Sep 2006 5:46
    For any models with this same problem: Go to JVC.com > service & support > Customer Notification > CCD program and see if your model qualifies for repair. This info is for your model: CCD Program for This Model - GR-D90US JVC has received reports that in certain circumstances, this model may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Until October 1, 2007, repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at JVC Factory Service Centers. Click this Repair Request link to download a Repair Request Form and find your nearest location. Please call our Customer Care Center at (800) 858-6442 if you encounter any problems in obtaining a free repair. We apologize for any inconvenience and are appreciative of your understanding and support.
    
    
• Re: JVC service or questions Mike - 31st Aug 2006 21:09
  Hey, i get the error message E01, to re-insert the battery. I have done so, and left it out for a few minutes before putting it back in etc. Any ideas as to why it is doing this? I really need to get this stuff off the tape and onto my computer. I cant even eject the tape.
  
  
• Re: JVC service or questions
  Theo Nowicki
  - 31st Aug 2006 22:16
  I have a JVC Model # GR-D33U Serial Number: 178Z0809. I would like an e-mail as well on how to get a "free" repair since my camcorder also has the "lens cap on" problem.
  
  
  • Re[2]: JVC service or questions JB38 - 1st Sep 2006 8:51
    Explanatory e-mail sent re "free" repair (qualified) applicable to this particular fault.