JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions Mary - 4th May 2006 14:55
  We have a JVC 27 inch model no. AV-27530 Serial No 159MO313---2 Days ago, after warming up, a black box appears in the middle of the screen- I have tried to remove it with the menu button---while in menu mode, the black box disappears, only to reappear when you get out of the menu mode. What is this and how can I get rid of the box? Thank you for any help you can give me.
  
  
  • Re[2]: JVC service or questions
    Brian
    - 6th May 2006 14:26
    You may have inadvertently turned on the "Closed Caption Text" mode. This inadvertently happened to me after I first hooked the TV up and was exploring its features - very frustrating as it is just aplain black box and the scant directions of the owners manual were unclear about this feature. I was looking for complaints of the picture being too dark with porr color quality, but found this black box complaint more than once. So don't feel too bad. Cycle the C.C. button on your remote until you see "Closed Caption Off" on your screen. The plain black box should then go away.
    
    
  • Re[2]: JVC service or questions Jennifer - 26th Feb 2007 2:07
    I was playing around with my tv trying to set the color when I got the same black box. I think that it has something to do with the closed captioned text. Make sure it is turned off. Hope this helps.
    
    
• Re: JVC service or questions Doug Moir - 4th May 2006 17:06
  Dear Stacy,
  
  Please advise me on what to do with my JVC GRD70 Camcorder. The problem is the camera reads "Condensation Operation Paused" and will not do a thing. There is NO reason for any condensation to be in this camera, it has only been used a few times (purchased May 2003) and has been kept in its original box in a cupboard (not to cold or hot).
  
  I understand this is very commom problem with this camcorder. Please help!
  
  Regards
  Doug
  
  
  • Re[2]: JVC service or questions Cyndi - 15th May 2006 4:08
    I am having the same problem with my GR D90U.....will you forward any information you recieve to me. thanks!
    
    
• Re: JVC service or questions Karl - 5th May 2006 12:21
  Hi I have a JVC GR-DX25EK when I go to film the lens cap covered sign stays on for about 10 secs then that dissapears and the macro sign (man and the mountain, I think its the macro sign) starts flashing at the bottom of the screen. The rest of the lcd screen is just black. It will record sound but obviously there is no picture.
  
  Can you offer me any help please
  Kind regards
  Karl
  
  
  • Re[2]: JVC service or questions John - 5th May 2006 16:03
    E-mail sent explaining procedure to obtain free repair on this manufacturing problem.
    
    
  • Re[2]: JVC service or questions mal suddick - 28th May 2006 11:33
    I ALSO HAVING THE SAME PROBLEM WITH MY GR DX25EK. PLEASE CAN YOU ALSO ADVISE ME OF THE BEST COURSE OF ACTION TO GET THIS PROBLEM RECTIFIED
    
    
• Re: JVC service or questions
  s dionido
  - 5th May 2006 17:58
  i bougt a gr-d33u video camera last year. at first it was functioning good. but one day when i opened it, it was showing a message to take the lens off, when it is already off. i tried to restart it again, but the same thing happens. what is wrong with the system? is there anything i can do first before bringing it in for service?
  
  
• Re: JVC service or questions John C. Soltman - 6th May 2006 0:03
  I have had a AV-20CM6/AV television for several years. Great machine.
  
  For a long time, the number of the channel I am watching appeared in the upper right hand corner of the screen---a feature I liked.
  
  Then it changed. The number appears for a few seconds and disappears.
  
  I have nearly worn the instruction book out, trying to see how to reverse this, but I am stumped.
  
  Can you help me?
  
  How can I restore the channel number to the screen?
  
  Thank you!
  
  John Soltman
  
  
  • Re[2]: JVC service or questions Gary - 17th Jun 2007 17:48
    Hey, This has been a great little tv for us too. My daughter has the same model tv, but we have no maunal at all. Was trying to find a pdf on line but to no avail :( Sorry I cant help you, but I also have a problem. She recently moved to pittsburgh and the channels we programed were for our area. She does not have cable there, so I tried programming some new channels. I used the function button, cable or air, but the up and down arrows only switch me between cable and antenna. I can not search for new channels to add. Either I have forgotten how to add channels or the feature is no longer working. Can someone help? The model is JVC AV-20CM6 Thanks!!
    
    
• Re: JVC service or questions Chan Sau Wei - 6th May 2006 5:01
  JVC GR-D50AS
  
  I have lost the driver, and try to search the driver from internet,
  but I couldn't get driver for xp.
  pls reply my mail as soon as possible .
  thanks for your help
  
  
  • Re[2]: JVC service or questions
    syedzaheer644@hotmail.com
    - 21st Jul 2006 17:06
    i want USB driver jvc GR-D50AS driver thanks
    
    
    • Re[3]: JVC service or questions
      SHANZ
      - 18th May 2007 22:05
      i want USB driver jvc GR-D50AS driver thanks AND SEFTWEER
      
      
    • Re[3]: JVC service or questions john - 2nd Apr 2008 12:54
      i want USB driver jvc GR-D50AS driver thanks
      
      
• Re: JVC service or questions (i need help) kuate gabriel - 6th May 2006 12:09
  hello
  I have a JVC GR-SXM260U. When i start use it the error code E03 appear on my screen. It ask me to remove the batteryand replace it. When I do it , I have the same error.
  
  I need your help to solve it.
  I have a bockground in electronic.
  
  
• Re: JVC service or questions allen wang - 6th May 2006 22:56
  My JVC camcoder model is GR-D22U, I bought it about one year ago, it is have problems now, the error is "condensation operation paused, please wait", I search online in goolge and amazon, there are lots of similar problems, can you please fix the problem asap ?
  
  thanks
  
  Allen Wang
  9723336492
  
  
  • Re[2]: JVC service or questions John - 7th May 2006 9:15
    Apart from blowing "mildly hot" air into the open cassette holder for about 2 x 30 seconds (with break between) to help remove any possible oxidisation on the sensor, there is no easy fix to this problem. However if you are technically inclined and capable of working on small items of equipment please advise and I will send the procedure to desensitize the circuit.
    
    
    • Re[3]: JVC service or questions Cyndi - 15th May 2006 4:11
      I am having the same problem....will you forward the information on how to desensitise I will take the procedure and camera to someone who can do this procedure. Thanks
      
      
    • Re[3]: JVC service or questions joe - 27th May 2006 17:35
      I do computer foresnics and am having the same problem so if you can send me the information to desesitize the circuit I will be very happy.
      
      
    • Re[3]: JVC service or questions
      Maureen
      - 5th Jul 2007 0:12
      I saw a series of posts where people were having the "condensation error" on their JVC GR-D22U camcorder. I am having the same problem, and have been for about 1 year. I saw one "fix" that recommends taking out the tape and cleaning the black coating off the sensor inside the tape compartment with a damp q-tip. I tried it and it worked for about 5 minutes. Last year I read a procedure that involved undoing all the screws to open up the camera and unplugging something inside, but now I can't find that set of directions online. Now that my warranty is expired I have nothing to lose - except all the video I've shot thus far!! I hope you can help! Thanks, Maureen
      
      
• Re: JVC service or questions
  Barbara Long
  - 7th May 2006 9:58
  I need help working my KD-S10 car stero, I need a manual for it, where can I get one
  
  
• Re: JVC service or questions
  Troy E. Bentley
  - 7th May 2006 15:52
  I have a two year old GR-D22U mini DV camcorder and am experiencing the same problem that some of the others have written to you about. when camera function is on there is no picture in the viewfinder or the LCD screen and no video being recorded on tape. Playback works fine, it seems there is some sort of optics or electronic malfuntion. Please let me know if this is even worth spending the money on to fix it. I just had a new child and wouldn't you know it the camcorder QUITS!
  
  Thank you,
  T.E.B
  
  
  • Re[2]: JVC service or questions Laura - 24th May 2006 2:26
    I'm having the same problem. Would you mind forwarding/posting any replies that you get? Thanks!
    
    
  • Re[2]: JVC service or questions ursula - 25th May 2006 1:27
    I am having the same problem. Please email me the responses you have received. It is greatly appreciated! URsula
    
    
  • Re[2]: JVC service or questions masrukhi - 16th Mar 2008 14:35
    I am having the same problem. Please email me the responses you have received. It is greatly appreciated! URsula
    
    
  • Re[2]: JVC service or questions masrukhi - 16th Mar 2008 14:40
    I am having the same problem. Please email me the responses you have received. It is greatly appreciated! almasrukhi@yahoo.com