JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  Jamie
  - 11th May 2006 4:09
  I have a JVC Camcorder model# GR-SXM250U and when I power it up it says lens cap still on and then does not show the picture when recording. The lens cap is not on, do you know what is wrong? Thank you very much.
  
  
  • Re[2]: JVC service or questions John - 11th May 2006 6:52
    e-mail sent with instructions on how to obtain "free" repair on this manufacturing problem.
    
    
• Re: JVC service or questions Val Thomas - 11th May 2006 9:26
  Hi
  THE MODEL OF MY CAMERA IS 700X
  THE PROBLEM I HAVE WITH MY CAMERA IS WHEN I SET THE CAMERA TO RECORD I HAVE A BLANK DARK SCREEN WITH DIS INDICATER ON ,ALSO AUTO FOCUS FLASHING ,I CANT SEEM TO GET RID OF THESE HAVING GONE INTO MENU TO TRY TO CANCEL THEM.
  HOPE YOU CAN HELP
  VAL
  
  
• Re: JVC service or questions
  Alexander
  - 11th May 2006 10:46
  Hello. I have the following problem with DV camera, model GR-DVL100E.
  Error E02: unit in safeguard mode, remove and reattach battery. I reattach battery but have no result! Maybe you can help me? Thanks!
  
  
• Re: JVC service or questions JIM D'AGOSTINO - 11th May 2006 13:18
  have had no problem till now, tried to take pics this morning and got the following error mesag SHUTTER CLOSED ?
  
  WHEN WE TRIED TO REVIEW WE HAVE SOUND BUT NO PICTURE ?
  CAN YOU HELP
  
  unfortunatly we are on our way to Vegas with the camera today Thur 5/11
  
  thank you Jim D'Agostino
  
  
• Re: JVC service or questions jim d'agostino - 11th May 2006 13:32
  we ahve a jvc mini digital camcorder GR-D30-U
  
  when taking pics and review we get error msg; shutter closed but we can see that it is not, we get sound but no pics ??
  
  can you help we are on our wayto vegas with the camera today 5/11
  
  thanks
  
  
  • Re[2]: JVC service or questions John - 11th May 2006 15:56
    Advice sent re-problem.
    
    
• Re: JVC service or questions Jay Smith - 12th May 2006 1:25
  "Houston we have a problem".
  This email address at JVC Houston is non opertional.
  Don't waste your time.
  
  
• Re: JVC service or questions
  Tammie
  - 12th May 2006 3:44
  I have a JVC VHS C Gr-AXM700U camcorder. When ever I go to record something it won't work and a little hand comes up and stops the camera. It says that there is moisture in it and to put it in the window in the sun for awhile. I have done this many times and the symbol goes away but when I go to record again the little hand comes up. What can I do to remedy the moisture? Thank you for any insight you can give me.
  
  
• Re: JVC service or questions Bob Kirk - 12th May 2006 23:54
  How to fix the condensation error ?
  
  Wow, unbelievable how many problems there are with this camera...
  
  
  • Re[2]: JVC service or questions Bob Kirk - 12th May 2006 23:56
    Oh yes, model number is GR-D90U...the troublesome one.
    
    
• Re: JVC service or questions Alden - 13th May 2006 0:15
  I have a JVC MX-KA3 Mini System and I'm having a problem with my CD player. When I try to play a CD, It won't play, the LCD screen gets dim whenever I try to play a CD, but when I play tapes or the radio it is completely normal. Do you think a fuse is causing this problem? Help me, Please!!!!!!!
  
  
• Re: JVC service or questions Christine - 13th May 2006 1:11
  I have a JVC GR-D72U and I get a "lens cap" error.
  All I get is a black screen when I try to record anything. I can although watch video on the screen.
  
  What the heck is the problem?
  
  Christine Craney
  craneyc@hotmail.com
  
  
  • Re[2]: JVC service or questions John - 13th May 2006 9:48
    Instructions sent via e-mail on procedure used to obtain the "free" repair on this manufacturing problem.
    
    
  • Re[2]: JVC service or questions (Lens Cap)
    Helpful w JVC
    - 21st May 2006 22:36
    Christine, Go to JVC.com > Service and Support > customer notifications > CCD Program You will find the information you need to get the problem solved.