JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions joseph - 28th Mar 2007 21:45
  ive been having truoble with my camcorder. its only 3 yrs old, and it shows no picture when i turn it on. it plays, records,does every thing else, but show any picture. it says remove lens cap, but to no avale, zip. i put it away for 3 mobnths and put it on, thats when it started. also, i charged it up, and also took the battery of for a 1/2 hr , stillno window. ?
  
  
• Re: JVC service or questions joseph - 28th Mar 2007 21:45
  ive been having truoble with my camcorder. its only 3 yrs old, and it shows no picture when i turn it on. it plays, records,does every thing else, but show any picture. it says remove lens cap, but to no avale, zip. i put it away for 3 mobnths and put it on, thats when it started. also, i charged it up, and also took the battery of for a 1/2 hr , stillno window. ? model #gr-sxm250u
  
  
  • Re[2]: JVC service or questions
    JB38
    - 29th Mar 2007 9:24
    FULL info on the problem sent via DIRECT e-mail, which also includes details of the procedure used to obtain the free (qualified) repair on this manufacturing defect.
    
    
• Re: JVC service or questions Michael Pierce - 28th Mar 2007 22:48
  I have a JVC HR-XVC20U DVD VHS player. My DVD player will sometimes freeze in the middle of movies and not play others. I have already cleaned the eye
  
  
  • Re[2]: JVC service or questions
    JB38
    - 29th Mar 2007 9:43
    Sorry to provide a negative reply, but "all" DVD equipments are notorious for these type of problems and if the discs affected are known to play on another machine and you have tried cleaning the laser more than once then it points to the laser having lost its efficiency, DVD/CD lasers being about the most erratic devices ever to be invented and with the price of the equipment they are fitted to having absolutely no bearing on their reliability ratings. (software problems can sometime cause, or add to this sort of problem, but I am unaware if any software updates are available for this model and its very doubtful if it would apply in your case anyway)
    
    
• Re: JVC service or questions - JVC GR-D71U
  Salvador robles
  - 28th Mar 2007 23:24
  Please help me, if possible.... I need an electronic copy of instructions booklet for DVC JVC GR-D71U. Can you help me?...
  
  Regards!
  
  
  • Re[2]: JVC service or questions - JVC GR-D71U
    JB38
    - 30th Mar 2007 19:36
    Go into the JVC website / support / downloads and type in GR-D71US, that will give you the instruction book in PDF format.
    
    
• Re: JVC service or questions Darren - 29th Mar 2007 20:45
  I have a JVC GR-SXM740 that keeps telling me to reattach the battery and then flashes E01 safeguard mode. It won't allow me to eject the tape that is inside. This error also occurs when it is powered by the ac cable.
  thanks
  Darren
  
  
• Re: JVC service or questions Lois - 30th Mar 2007 2:41
  Hello. I am having trouble with my JVC camcorder which started about a month ago. I bought the camcorder in 2004.It displays lens cap when the lens cap is off and it only records a black screen. I am not sure why but the place i bought it wont do anything for me. I know many other camcorders have been recalled by JVC for the same problems but mine is not listed. Its a GR-D30U. If you could help me and let me know where i can send it and get it fixed or fix it myself it would be great. I live in canada and I am not sure where to send it from here.
  
  Thanks hope you can help me.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 30th Mar 2007 16:18
    Your model "IS" covered and full details sent via DIRECT e-mail including info applicable to Canada, as they also offer the same service as the US but in a super-low profile manner.
    
    
    • Re[3]: JVC service or questions Lois - 31st Mar 2007 1:06
      The problem is I do not have a jvc store or anything like that here. The place I bought it at wont even touch it cause well I didn't get extra warranty. PLus I spent like two hours trying to find some way to contact jvc ><. And I did not apparently receive a manual for my camcorder.
      
      
  • Re[2]: JVC service or questions
    JB38
    - 30th Mar 2007 19:24
    Just a small qualification / addition to my posting, that being the offer only applies if you are the original purchaser of a brand new camcorder and NOT a second hand one, no matter from what source you purchased it. (shop or private)
    
    
    • Re[3]: JVC service or questions Lois - 31st Mar 2007 1:02
      I did not buy it second hand I bought it at a visions electronics store O.o it was brand new.
      
      
• Re: JVC service or questions
  nathan pooley
  - 30th Mar 2007 14:59
  I have a 44 inch jvc dont know model num. there is a red glare on everything.
  put my hand over the red projector and is goes away. its like its sending to much red to the screen. plus the red looks compressed like someone pullin on a piece of rubber. please let me know. what i can do or if i have to get a new one. this tv is 5 years old.
  
  
• Re: JVC service or questions
  Madhabi Majumdar
  - 30th Mar 2007 19:38
  Hi, I have a JVC mini dv camcorder, model # GR D22U . Can you please tell me how can I transfer my video from the camcorder to my computer? There was no software CD with this camcorder. Please tell me which software and driver should I use to transfer video to pc. Thanks.
  
  
• Re: JVC service or questions Amit Arora - 31st Mar 2007 0:46
  I am looking for the Power Supply Board (No: LYB10068-001B) for JVC-GZ-MG21U HARD DISK CAMCORDER
  
  Regards
  
  Amit Arora
  
  
• Re: JVC service or questions
  rita Hagne
  - 31st Mar 2007 2:36
  Myjvcjust went off. All I have is a straight line through the middle. What happened. Anyone know? The sound still works.
  
  
  • Re[2]: JVC service or questions
    JB38
    - 31st Mar 2007 10:52
    The problem is caused by the vertical timebase failing which requires a proper service repair, do not attempt to continually try the TV with this line showing or you will "permanently" burn the tube screen.