JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  Sergio Martinez
  - 21st Mar 2007 4:20
  I have a JVC camcorder GR-DVM-75
  I used an adaptor instead of the camera´s battery. Probably it was a wrong adaptor.
  The on light flashed twice and then went off.I took the adaptor off,replaced the battery but the camera doesn´t work now
  
  
  • Re[2]: JVC service or questions
    JB38
    - 21st Mar 2007 7:18
    Any camcorder is put in jeopardy if a non-standard adapter is used to power it unless the person using it has technical knowledge of exactly what he / she is doing. The least expensive thing you have possibly done is to blow an internal fuse, however depending on how technically incorrect the adaptor was it could have caused other serious damage of an expensive nature. If the battery you reinserted is known still to have power then I am afraid whats mentioned above is very likely to apply.
    
    
    • Re[3]: JVC service or questions
      Sergio Martinez
      - 28th Mar 2007 13:22
      Thanks for your repply
      
      
• Re: JVC service or questions
  Prasath
  - 21st Mar 2007 7:36
  Fault in my JVC GR-DVM1,
  
  With my JVC GR-DVM1 when i try capturing after playing what i have captured, the screen gets blank and manual focus sign starts blinking in the LCD screen. Once i remove the battery for couple of minutes and put it back, my camera works fine.. can yup pls help me on this?
  
  Thanks
  
  
• Re: JVC service or questions
  Dan
  - 21st Mar 2007 10:39
  I have a AV-32WFT1EKS. The screen has a red tint to it no matter what is being shown. how can i fix this? Everything else works fine on the T.V.
  
  
• Re: JVC service or questions
  David
  - 21st Mar 2007 17:56
  My problem is similar to all others - an error message E04 which says remove and reattach battery , unit in safe gaurd mode
  
  How do I resolve this. My mini DV camcorder is 7-8yrs old I have never had a problem with it.
  
  David
  
  
  • Re[2]: JVC service or questions
    JB38
    - 21st Mar 2007 19:57
    If you care to provide a DIRECT e-mail address I will send you some instructions on remedial measures for this fault, as the info CANNOT be pasted into a reply box for technical reasons. (Click on my JB38 link and enter your e-mail address)
    
    
    • Re[3]: JVC service or questions
      JB38
      - 21st Mar 2007 21:32
      Full info now sent via DIRECT e-mail.
      
      
• Re: JVC service or questions Shannon - 22nd Mar 2007 1:39
  what can I do when I get an E04 message//unit in safe guard mode//remove and reattach battery. This has not solved the problem???
  
  
• Re: JVC service or questions
  Pablo
  - 23rd Mar 2007 14:39
  I have a proble, my camera JVC GR-DX77E "E03 UNIT IN SAFEGUARD MODE""E03 EJECT AND REINSERT TAPE" I DO NOT KNOW THAT TO DO,PLEASE ANSWER ME TO polpolo3@hotmail.com
  
  
  • Re[2]: JVC service or questions
    JB38
    - 23rd Mar 2007 15:36
    Advice sent via direct e-mail.
    
    
• Re: JVC service or questions AMAR MANE - 23rd Mar 2007 19:20
  i have a jvc nivico 1965 model radiogram(gramaphone) . i ned to get it repaired in pune or mumbai, india. please let me know the address of an authorised service centre who will be able to repair the old model satisfactorily
  
  
• Re: JVC service or questions Tom P - 24th Mar 2007 1:23
  I have a JVC GR-D72 and just started getting the lens cap on message when the lens cap is not on. Any information would be greatly appreciated.
  
  Thanks!
  
  
  • Re[2]: JVC service or questions
    JB38
    - 24th Mar 2007 7:25
    "FULL" info sent via "DIRECT e-mail which details the cause of the problem and the procedure used to obtain that "QUALIFIED" free repair on this manufacturing defect. NOTE! Anyone else that may be reading this and intending to request similar advice please observe that your camcorder model number "MUST" be given as the info does not apply to every model that has this problem, also the information is "ONLY" sent to a "DIRECT" e-mail address, this being done by clicking on my link and entering your e-mail address in the box provided.
    
    
• Re: JVC service or questions Heidi Vine - 24th Mar 2007 1:28
  I have JVC Model Number DR-MV5SU and the VCR side WILL NOT play on my tv. I have disconnected the thing, taken it to Best Buy, and it worked there, brought it back home and reconnected and it worked for a few days but then went back to not working again. This also happened when we moved to a new house and reconnected it. It seems to work for a few days and then quit. The display alternates between the counter and these letters "U01" (I think, it could be a letter O and a small l, as it is just a straight line). Do you have any idea what the problem is? Thanks. Heidi
  
  
• Re: JVC service or questions
  Jessica
  - 24th Mar 2007 12:55
  I have JVC GR-DX77 camcorder and have been using it for the past 1 year without any problems. But now when I open the LCD monitor or view through viewfinder, I see many vertical lines with different colors. When I shift to PLAY mode, I could see the clippings from already recorded tape.
  
  We are experiencing the same problem as someone who wrote this earlier. We have had no problems with this until now and really like this camcorder. Please help!!
  
  
  • Re[2]: JVC service or questions
    JB38
    - 24th Mar 2007 19:01
    Info can only be provided via DIRECT e-mail as described in two postings back.