Re: Re: Re: JVC service or questions

Stacey,
My comments came from the fact problems found on this series of TV all had the exact same symptom.
If you do a google search on AV 28 - 36 inch 980 series everything points to no power. I only saw 10 postings on line. That certainly does not point to the hundreds of TV's repaired off line.
I am in San Diego

Reply

• JVC service or questions Stacy Sample - 19th Feb 2004 16:29
  Since I have not seen the on-line info..I guess it would be unfair for me to comment further. I do know however that I have yet to see any certain model TV come in to Houston with the problems you speak of nor seen any memo's of such problems for a series of models.
  Unfortunately we do not have a direct service facility in the San Diego area. I can check for the closest place if you provide your zip code.
  
  
  • Re: JVC service or questions Phil F - 18th Oct 2005 19:42
    Well ... I too experienced the same problem with my JVC AV-36980 ... One day it worked and next day it didn't. No power at all ... a complete mystery! I e-mailed JVC with my problem, and after waiting for more than a week for a reply (that still hasn't come), I decided to call their toll-free telephone number for some assistance. The technician claimed that this was not a "known problem" and advised me to simply unplug the set from the outlet, leave it unplugged for an hour, and then plug it in again and try it ... if that failed I was told to contact my local authorized JVC repair center. Naturally it didn't work! Finally, after visiting this web site and seeing my many comrades who had the same "No Power" problem, I tried the now-famous "Tom P" fix. I located the C926 capacitor (the top was indeed slightly bulged) ... and replaced it with a 1000uF 35V capacitor that I bought at Radio Shack for $1.69 ... and guess what? ... IT WORKED! ... Soooo thanks from me too Tom ... and by the way ... Thanks for Nothing JVC!
    
    
    • Re[2]: JVC service or questions
      RLOLSON
      - 31st Oct 2005 17:53
      I to had this problem with my JVC dead and I also tried the now-famous "Tom P" fix. I located the C926 capacitor (the top was indeed slightly bulged)/and replaced it with a C926 capacitor that my brother had in an old scrap pile of old and unused parts and we located it, replaced it and guess what? WORKED like a charm. So also many many many thanks from me also Tom
      
      
• Re: Re: Re: Re: JVC service or questions
  Tom Pajewski
  - 17th Jul 2004 21:40
  Had the same problem with my JVC-32980.
  Working one day, next day nothing.
  changed out C926 with a 1000uF 35V capacitor that I bought at Radio Shack for $1.49. TV works like a champ. Took all of 20 minutes to fix.
  
  
  • Re: Re: Re: Re: Re: JVC service or questions L D - 7th Sep 2004 17:47
    I have the same problem with JVC - 32980. Could you please give me a step by step how to replace the capacitor. Thanks.
    
    
  • Re: Re: Re: Re: Re: JVC service or questions
    Nirav Ved
    - 24th Nov 2004 21:45
    I have the same problem, and I too would appreciate if you could provide me a step-by-step detail on how to fix my loss of power on my JVC-36980. Thank you for your time.
    
    
    • Re[6]: JVC service or questions bob chalk - 30th Jul 2006 18:10
      Hi i replaced c-926 with 1000@50v works great.
      
      
  • Re: Re: Re: Re: Re: JVC service or questions Keith B - 22nd Jan 2005 5:12
    Tom Pajewski, Thank you so much for your suggestion. Performed the same TVoscopy and it worked as advertised. Keith B
    
    
  • Re[5]: JVC service or questions
    Dave
    - 18th May 2005 3:34
    Just found this posting. My folks have a, believe it or not, Mexican made in 1988 JVC tv of the same model series and it just died. I found Capacitor 926 easily on the circuit board and can't wait to operate! I'll try to let you know if this is the fix for me. Thanks for the info everyone. d
    
    
  • Re[5]: JVC service or questions
    Raul
    - 16th Jul 2005 23:06
    I had the same problem (no start) on my 1998 JVC AV36980. I just fixed it per your suggestion (replaced C-926, $1.79 from Radio Shack). Thank you for sharing! Saved me lots of time and money. Raul
    
    
  • Re[5]: JVC service or questions
    Tim
    - 7th Sep 2005 4:54
    SKEPTICAL... that's what I was. But I thought, "What does it hurt to see if I could find capacitor C926." My problem started off as I couldn't turn off the TV, either with the remote or the button on the front of the set... just kept coming back on. So I unplugged it. Next day I went to plug it in but it was dead. So I spent labor day tearing apart my 7 yr old JVC AV-32980. Finally found C926. Noticed the top looked slightly bulged compared to other capacitors on the board (someone else mentioned that). Also noticed it looked slightly wet at the base (on an otherwise dry, dusty board). Hum... I wonder. Got the part from Radio Shack for $1.59, removed the old part, soldered the new one in place... FIXED!! Thanks for this forum. Saved me some bucks, I'm sure.
    
    
    • Re[6]: JVC service or questions
      Tim
      - 28th Sep 2005 3:18
      Alex -- To replace the C926, 35V 1000mf capacitor you need a soldering iron or soldering gun and TV-radio solder. First note the polarity of the capacitor as it is mounted on the board. There is a positive and negative terminal (If I remember right, I think I discovered the vertical stripe on the capacitor marks the negative lead. The bottom of the circuit board shows which lead is positive.) Next, use the solder gun on the bottom of the board to heat both solder joints of the capacitor (one at a time) until the solder loosens enough to free the joints and push the terminals through the board. (Trim the terminal wires with diagonal cutters first if they are too long.) Use needle nose plier to lift the capacitor free so you don't burn fingers. You are now ready to put the new capacitor in place. (By the way, I would get the replacement part at Radio Shack before you ever begin to remove the old part.) Trim the leads on the new capacitor before you put them through the holes on the board (not too short but short enough) and make sure you have the polarity right (see above). Once the capacitor is seated to the board, bend the leads slightly so the capacitor stays in place while you solder. Assuming soldering electronic parts is new to you, the rule is: heat the work, not the solder. Touch the solder to the work joint, not the gun. When the lead gets hot enough, the solder will begin to melt. (Melting the solder directly with the gun usually creates a "cold" joint which results in poor or no connectivity at all.) Hope this helps. Good Luck! --Tim
      
        See 3 more comments...
      
      
  • Re[5]: JVC service or questions
    eric
    - 23rd Oct 2005 5:06
    I have a JVC AV-27980. I bought it in Vancouver Canada in August 1999. Just this October 2005 the TV did not want to turn on. My family was ready to buy a new TV. But 6 years is a short TV life. I've bought TV's from garage sales that must be around 20 years old, some even have dial channel changers. But they are still working! Needless to say I was very disappointed with JVC. I stumbled upon this forum and thought of postponing the purchase of a new TV. In Radio Shack, it cost me $1.59 for the 1000uF 35V capacitor and $7.99 for a soldering kit (which includes the gun, the solder and other accessories). I have only soldered once in high school so I was not confident. But it turned out not difficult at all. After opening the back, the only thing challenging was looking for C926. When I found it, I heated it with the soldering gun from under the circuit board to loosen the defective capacitor. Putting the new capacitor is a cinch, thanks to the previous posts in this forum. Nothing describes the satisfaction when the TV turns on and you saved a couple of hundred bucks for an equivalent TV. Thanks Tom and to the everyone who posted, you guys are making a difference.
    
    
  • Re[5]: JVC service or questions
    Tom
    - 23rd Dec 2005 14:13
    I have to chime in here. I am a very happy. I was watching TV when all of a sudden, it shut off just like someone had turned it off. I tried to turn it on with all the remotes, the power button on the front of the TV, nothing. So I looked at the power plug, checked the fuse, everything looked good. I thought I'd give the internet a shot, searched for 'JVC AV-36980 Power Problem' and came across this message board. After reading the several replies I thought I would give it a shot especially when I found a little black mark in the center of the cap top. The TV was useless without this repair. The part cost $1.59 at Radio Shack. Also I have a JVC AV-27980. It was manufactured in Mexico in August 1998. I hope to get another 10 years out of it now.
    
    
  • Re[5]: JVC service or questions
    bob t
    - 25th Feb 2006 2:03
    same problem and fix as every one else-- isn't the internet neat
    
    
  • Re[5]: JVC service or questions
    Kendall
    - 25th Mar 2006 3:20
    This works! I the owner of a JVC AV-32980. I came home from vacation the other day and the thing would not power up at all - totally lifeless. A quick Google search yielded this thread, so I thought I'd give it a shot. I have no soldering experience and really had not idea what I was getting into. The hardest part of the whole thing was removing the back of the TV. You have to unscrew about 8 screws and slide the plastic back off. Once you do that you can see the motherboard, which can slide out of the TV chassis. There's several capacitors on the board, but on the bottom of the capacitor is actually marked C926 so you can make sure you've found the right one. I bought the capacitor and a soldering kit at Radioshack for under $10. You simply solder the old one off and put the new one on, then re-assemble and TV works just like it did before! Thanks to everyone for the valuable information!
    
    
  • Re[5]: JVC service or questions Brian Burza - 17th Apr 2006 19:51
    Thank you for this forum. I have A 36980 and the power would come back on after I shut it off. Going to Radio Shack. I called a JVC repair service in our area and asked him how much too fix. Between $100 and $200. I told him that was too high for 1/2 hr worth of work. Thanks too this I will hopefully fix it my-self Brian
    
    
  • Re[5]: JVC service or questions Brian Burza - 24th Apr 2006 0:07
    Thanks Tom, put in the Capactior(after Radio Shack Sent me the wrong one) and works great. saved me $100 to $150. And thanks to this site. Brian
    
    
  • Re[5]: JVC service or questions
    JDH
    - 11th Sep 2006 23:57
    Crap! Just had the TV repair guy here. Same problem as everyone else on the 36980. One day fine; next day now power. Repair guy says $200. He has the chasis so my best option is probably negotiation. But, thanks for all this sharing. Good info to have. Too bad I didn't check before I called the repair guy.
    
    
  • Re[5]: JVC service or questions J.R. Smith - 16th Sep 2006 23:28
    Many thanks to Tom Pajewski for the information provided for the JVC AV27980 television "no power" problem and his recommended solution to replace the C926, 1000uf 35V capacitor. My JVC AV27980 failed suddenly to power on one day, and not wanting to take it in for an expensive dealer repair, I googled the internet with my fingers crossed and discovered Tom's remedy. A $0.96 purchase from an electronics store followed by a 10 minute remove/install procedure breathed new life into my JVC TV. Wow, what a gratifying event! Thanks again Tom. It just demonstrates how the internet can be a great tool for information and education. J Smith
    
    
    • Re[6]: JVC service or questions
      Gary Reheis
      - 17th Sep 2006 20:41
      WOW!!! My JVC 36850 bought new in 1998 had these same symptoms. I would hit the power button, red light would come on, then it would go off. Sometimes, after 10-20 tries, it might go ahead and power on. Any way, I went ahead and replaced the same capacitor bought from Radio Shack and it WORKED!!!! Thanks to all who posted info on this problem--long live the'net!!!!
      
      
  • Re[5]: JVC service or questions
    Bailey
    - 3rd Nov 2006 19:42
    Tom - Thank you very much for the info, like all the others your fix worked for me too!
    
    
    • Re[6]: JVC service or questions
      Phil Martinez
      - 30th Dec 2006 2:39
      Thanks for the info- it just saved a long holiday weekend in the mountains with 4 kids! Do make sure to allign the part correctly- I didn't the first time and it blew as soon as it powered up.
      
      
  • Re[5]: JVC service or questions
    M Lu
    - 16th Jan 2008 4:00
    I experienced the same story on my 1999 JVC AV-27980. Thanks for this helpful information and it took me just 2 hours to buy the capacitor and replace it.
    
    
• Re: Re: Re: Re: JVC service or questions Thann Vernon - 1st Sep 2004 1:23
  Just wanted to add my posting to the list of 10. Bought my JVC AV-27985 new 2 years ago, though the set was actually manufactured 6 years ago. Worked fine--then one day no power. Where's the nearest JVC service facility to my Tracy, CA 93577 zip code area, between Stockton and the SF Bay Area?
  
  
  • Re: Re: Re: Re: Re: JVC service or questions
    craig
    - 11th Oct 2004 20:42
    I'm in stockton, and the same thing happened to my JVC 36. Did you find someone in Stockton to help you?
    
    
    • Re: Re: Re: Re: Re: Re: JVC service or questions
      Thann
      - 11th Oct 2004 22:05
      I read Tom Pajewski's 7-17-04 post: "Had the same problem with my JVC-32980.Working one day, next day nothing.changed out C926 with a 1000uF 35V capacitor that I bought at Radio Shack for $1.49. TV works like a champ. Took all of 20 minutes to fix." Now... I'm not handy AT ALL with sort of stuff, but I thought, heck, for $1.49 I'll give it a try. I unplugged the set, took all the screws off the back and looked for the C926 capacitor - they're clearly labeled. I noticed the part bulged at the top slightly -- (that is what indicated to Tom that the part was "blown.") I bought a new 1000uF 35V capacitor at Radio Shack -- my part cost $1.75. Then I pulled out the old part and soldered the new part in and bingo, I'll be darned! the TV worked again! Tom probably saved me at least $100 - 150.
      
      
• Re: Re: Re: Re: JVC service or questions Brad - 19th Dec 2004 0:36
  Incredible, me too. working fine for 5 years, then BAM! no power. Where is JVC? I will NEVER buy a crappy JVC TV again...
  
  
• Re: Re: Re: Re: JVC service or questions D Williams - 22nd Dec 2004 13:13
  I had the same problem that numerous people on this forum have complained about with my JVC-36-980. Would not power up. I followed the advice that was suggested in the forum to swap out the 1000uF 35V capacitor. Set now works great. It is a very simple fix and is worth trying before calling a service repair man. I am far from an electronics wiz and I had no problem replacing this capacitor on the circuit board The capacitor is located at C926. I am not saying that this will fix all power up problems but there appears to be a problem that is occuring with the xx980 series after about a 5 year period with this capacitor. JVC should have a recall on this and fix the part. I wonder how much money has been charged by repairmen over the years to make this simple fix ? I think I have bought my last JVC. Thanks to the internet I have saved a couple hundred dollars.
  
  
• Re: Re: Re: Re: JVC service or questions DRW - 22nd Dec 2004 19:29
  I had the same problem that numerous people on this forum have complained about with my JVC-36-980. Would not power up. I followed the advice that was suggested in the forum to swap out the 1000uF 35V capacitor. Set now works great. It is a very simple fix and is worth trying before calling a service repair man. I am far from an electronics wiz and I had no problem replacing this capacitor on the circuit board The capacitor is located at C926. I am not saying that this will fix all power up problems but there appears to be a problem that is occuring with the xx980 series after about a 5 year period with this capacitor. JVC should have a recall on this and fix the part. I wonder how much money has been charged by repairmen over the years to make this simple fix ? I think I have bought my last JVC. Thanks to the internet I have saved a couple hundred dollars.
  
  
• Re: Re: Re: Re: JVC service or questions sara - 25th Dec 2004 23:14
  does it cost money to tak pictures witha camera phone?
  
  
• Re[4]: JVC service or questions
  NJ Consumer
  - 13th Feb 2005 22:22
  Hi,
  
  I performed the fix recommended in Tom Pajewski's 7-17-04 post after my JVC TV wouldn't turn on. After the fix, the TV works great! I'm not definitely calling it planned obsolesence, but I can't shake the feeling that's what it is since my problem was exactly the same as the others after the same amount of time (about 5 years). I can understand that JVC wants to try to maximize their profits by having people bring their malfunctioning electronics to them for repair, however, they will end up losing business if they aren't going to provide quality products and support to the consumers.
  
  NJC
  
  
  • Re[5]: JVC service or questions Lorie - 29th Jun 2005 18:00
    Had to add my JVC AV-36980 to the list. Working night before, won't turn on next morning. No lightening. All other equipment works fine. Purchased ours in 1999. Can someone advise me with a description of where and what to look for ...this capacitor? You make it sound so simple to repair, but not if I can't identify it.
    
    
• Re[4]: JVC service or questions Jay Wassall - 10th Sep 2005 11:56
  I had the same problem with my 1998 36980 JVC TV and replaced the capacitor this morning and it works fine again. It took me less than a half hour. After removing the TV's back cover I disconnected the wires from one of the speakers so I could slide the circuit board out and turn it on end. I found the C926 capacitor and melted the solder to remove the old one. Inserted the new one, soldered the contacts at the bottom of the circuit board, snipped the extra wire, inserted the circuit board, connected the speaker again, and replaced the back of the TV. Works like new and the capacitor was $1.59 at Radio Shack. Thanks to this board I saved a repair bill and the hassle of taking the TV to a repair place.
  
  
• Re[4]: JVC service or questions Mike G - 8th Jan 2006 1:50
  I had the same problem, but when replacing the bad capacitor make sure you have the positive and negative lined up correctly. My circuit board wasnt labeled, and I took off the old one before checking. I had to take a 50/50 gamble when replacing the new one, and lost. After pluggin in the TV, the new capacitor blew its top like a Raid Roach Fogger. I had to go back to Radio Shack to get a new one, which I replaced in the opposite way. It worked fine. Hope this helps others as much as you guys helped me!