Holy cow, you're a genious!....something so simple you'd think sony'd put it in troubleshooting for such a common problem, but then i guess they'd miss out on their $111.00

Man, you're a genious! Thanks a lot!

Bob - you Da Man!

Thanks!! I just happened to find this site right before I was going to call Sony to try and get it fixed... worked awesome... and it took all of 3 seconds to fix my camera that's been "broken" for 3 weeks! You're the man.

Bob, Many thanks for your Quick Fix. We thought this would be a good starter camera for my 10 year old son. He really enjoys taking pictures and was disappointed when the screen went all white. At first I thought he might have dropped it and damaged something. But a Google search brought me to your fix and it worked perfectly. Thanks again, Carl

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Thank you SOOOOO MUCH! I've been looking for months hoping that my dsc-s40 would be recalled because I knew I'd taken really good care of it and I don't really have the money to repair it or buy a new one (it was a graduation gift), but then today I found this site! You have really turned things around for me! I can see again!! (lol) Just wanted to let you know -- you're helping so many people with something that's really important to each of us.

Thanks heaps Bob, thought my wife or daughter had dropped camera and looking for fix ideas when I came across this. Worked a treat.

Holy crap!! that's amazing!!

Bob - I just found your advice after Googling in some despair as to what to do when my only-just-one-year-old Sony camera suddenly went blank and would only show a 'white' screen (yes... it's a DSC-S400... what a surprise!). When I read your description of the 'fix', I couldn't quite believe it. But then I saw all the replies you'd had from people who had fixed their camera this way - amazing! I'm intrigued to see that I'm not the only person with this problem - though now quite cross with Sony, who are evidently well aware of this 'defect' and haven't advertised how to fix it. Anyway, I tried your method just now: and of course it worked! I was just about to (very reluctantly) spend £150 on a replacement - but now I don't have to! - Many, many thanks Bob and family, for being so community-minded and sharing your knowledge and advice - best wishes to you all!