JVC service or questions

Assistance with JVC product

If anyone has a question regarding a problem with thier JVC product (error codes, safeguard mode etc) write me for troubleshooting assistance. Please provide your model # if available and note this site so I can assist you better.

Stacy Sample
JVC Service & Engineering
Houston, Texas

Reply

• Re: JVC service or questions
  lynn
  - 5th Feb 2005 19:38
  We have VCR/DVD player HR-XVC25U. The DVD is not working. We have always had a problem the the player stopping randomly. Now it will not work at all. We clean the DVD regularly. We now that the problem is not the disc because it works on our other DVD player. Please help as this is a problem and not a good representative of JVC products.
  
  
• Re: JVC service or questions
  neil
  - 5th Feb 2005 20:45
  I am not getting an image from the lens on the viewfinder or eyepiece on my GR-DV500U. I have gone through the menu several times trying to correct the problem. The playback of a tape works fine. Just nothing through the lens. I have read the troubleshooting section of the manual and found nothing to cover this problem. When I initially turn on the camera, it indicates that the lens cover is on, but I have removed it and still no picture. Any suggestions? Thanks
  
  
• Re: JVC service or questions Peter Craig - 6th Feb 2005 4:52
  I have a brand new DR-MV1S that gives a disc error message after reading a DVD-RW disk. It will not format as per the directions in the manual. They are brand new Memorex DVD-RW's. Thanks for your help
  
  
  • Re[2]: JVC service or questions Lois - 14th Oct 2007 20:37
    I purchased the same model two years ago and it has operated in any capacity for less than one hour total. Now the DVD reads "loading" constantly and, after a call to JVC support, the DVD will not come out. I am shipping it to JVC service and will probably get a whacking big bill and a device that will not do everything it was supposed to do. I will probably give it away, if it is returned marginally operational. I am through with "do everything" devices in general and JVC in particular.
    
    
• JVC Digital Video Camera Question
  Russell
  - 6th Feb 2005 7:02
  I have a JVC GR-DX77U which is less than a year old, I recently added digital memory to the camera, and now it auto zooms to the highest zoom and will not stay off the zoom. How can I fix this.
  
  
  • Re: JVC Digital Video Camera Question Gregg McFarland - 8th Sep 2005 13:06
    I am having that same problem with my JVC GRDX77. We don't appear to be the only two either. I've found probably 3 other on-line posts by different people with similar claims. Have you found any solutions?
    
    
    • Re[2]: JVC Digital Video Camera Question Brandy - 21st Sep 2005 22:42
      I am having the same problem. Have you found a solution? It's so irritating!
      
      
  • Re: JVC Digital Video Camera Question
    Tanya
    - 5th Oct 2005 4:35
    Me too! Please let me know If you guys find something!
    
    
  • Re: JVC Digital Video Camera Question Dave - 16th Apr 2006 20:56
    I've just come across this forum afer exeriencing the problem with my JVC zooming in with a mind of it's own. I have to keep the zoom pressed just to take any normal video. Did any of you guys manage to get any luck with solving this problem?? And yes, my warranty has just expired!!
    
    
    • Re[2]: JVC Digital Video Camera Question Dave - 16th Apr 2006 21:14
      Unbelievably, after having this problem for weeks and only just asking for help on the web, I've solved it!! By pure fluke, pulling out the viewfinder/eyepiece corrected the problem. I guess there was something pushing up against the zoom control. The problem has now gone completely!!!
      
        See 2 more comments...
      
      
• Re: JVC service or questions
  Steve
  - 6th Feb 2005 17:50
  The model is JVS GR-SXM330
  When I try to play the tape in the camcorder it says
  EO3
  Unit in safeguard mode
  then it says,
  Remove and reatacth battery.
  Then when I take off the battery and put it back on i does the same exact thing over again.
  Then when I go to take the tape out of the camcorder, Some tape had came out of the tape.
  PLease Help Me!
  
  
• Re: JVC service or questions
  john wright
  - 7th Feb 2005 2:27
  I have a jvc vhs camcorder high resolution model #GR-SXM250U. When i remove the lens cap it still acts like its still on the lens cap notice light goes off but i still cant see anything i am at a loss here help.
  
  
• Re: JVC service or questions Anthony Whatley - 7th Feb 2005 15:40
  I bought a used KD-G200 and do not have directions for setting the clock, etc. Can you tell me how?
  
  
  • Re[2]: JVC service or questions Justin Cline - 12th Mar 2005 11:31
    i have had this exact same problem. the only way that i have found to set the clock is to un hook my batterie at 12 noon or 12 midnight lol. sounds silly but it works.
    
    
• Re: JVC service or questions paul - 7th Feb 2005 18:23
  I have two jvc cameras that appears to have the same problem.WHEN SWITCHED TO THE CAMERA MODE II SAYS REMOVE LENS CAP,HOWEVER THE LENS CAPS WERE REMOVED. THERE IS NO IMAGE FROM THE CAMERA. I SUSPECT THE CCD UNITS OR THE RIBBON CABLE. PLEASE ADVISE ME.
  
  
• Re: JVC service or questions PAUL - 7th Feb 2005 18:50
  I HAVE TWO CAMERAS WITH THE SAME PROBLEM. ON CAMERA MODE BOTH GIVE MESSAGES THAT LENS CAPS ARE ON WHEREAS THERE WERE REMOVED. THERE IS NO IMAGE ON CAMERA MODE THROUGH THE CCD-LENS. MODELS ARE GR-D70U AND GR-D30U. PLEASE ADVICE.
  
  
  • Re[2]: JVC service or questions
    marcelo pedro
    - 30th Aug 2005 4:06
    ME DA ERROR CAPS LENS , SIN LA CUBIERTA, QUE PUEDE SER? TENGO EL MODELO GR-D30U
    
    
• dark screen Dan - 7th Feb 2005 19:46
  The picture on my JVC AV-27S33 is very dark, have moved all settings for brightness to max no help. would like to get into sevice menu to check the back lighting and lighting but do not have the code, or would like to know how to fix it anouther way. thanks for any help !!